the ****ers at my local station nearly always forgot to come and get me off the train like they were supposed to but the final straw was to get back do a high speed wheelie out of a carriage only to find they had ****ed off home and when no staff are there they turn off the power to the lift
Had to do 2 flights of stairs , one of which is open to the elements on my backside dragging my chair with me and surprisingly that was the last time i took a train.
No where as bad as your situation but my local station has a guy in the ticket office who is not allowed to sell tickets and they have someone in high viz walking up and down the platform but if you ask for info on the trains he points you to the ticket office who then points you to the big screen which just shows you the info you already know





