No where as bad as your situation but my local station has a guy in the ticket office who is not allowed to sell tickets and they have someone in high viz walking up and down the platform but if you ask for info on the trains he points you to the ticket office who then points you to the big screen which just shows you the info you already know
Sounds like I trained them. There's an old Two Ronnies sketch that I just can't find anywhere that went like this: Corbett is station platform staff and Barker is a bowler-hatted gent in a suit carrying a briefcase: Barker to Corbett: Can you tell me the next train to Sevenoaks? Corbett: Yes, it's the.... Barker slaps him across the face before he can answer. Barker to a shocked Corbett: Can you tell me which platform it goes from? Corbett (gingerly): Yes, it's from..... Barker slaps him again, harder. Barker: What time does it get to Sevenoaks? Corbett: Now look here you, you can go stuff yourself! Go and find out for yourself - I'm not helping you! Get lost!" Barker: Congratulations, you've now passed your customer service training assessment (and reveals his case has "BR Training Dept" on its side). Just brilliant. Wish I could find the vid.
I would say with all of them theres still staff to talk to who will help out or resolve things. Stations are already at minimum staff plus theres the thing of safety on tracks etc.
Government pushing that they don’t have the money for nurses pay increases. That’s right, you don’t have the money, it’s our money. So pay them, and get back the billions given to bankers and private firms/fraudulent supplied PPE, then leave government and never return you Tory crooks.
