Maybe they have some staffing issues SF4L... it’s a tough time for a lot of business, football clubs included.
I messaged a while back about the damaged order I received. They got around to phoning me yesterday to check if anyone had responded to my email. They are sending me my replacement bauble now and I may not get it til after Xmas. The lady was apologetic. **** happens.
it isn’t a perfect world right now and nearly every body is suffering or being affected by the situation. Patience is important right now.
I saw your post on the other thread, despairing at the new strains. It is important we all do everything we possibly can to help get the virus under control. That will mean sacrifices, changes and most of all understanding. It is going to be a tough start to 2021 yet we have to stay as positive as possible, support and help each other as much as we can and at the same time take no risks and make those sacrifices, even little ones.
Hopefully by mid next year, we’ll be clear.