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Off the field operations

Discussion in 'Sunderland' started by Oliver's Army, Jul 5, 2023.

  1. Dave_39

    Dave_39 Well-Known Member

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    what a bummer a unnecessary trip to ticket office then KLD really needs to sort this off field mess out
     
    #121
  2. Gordon Armstrong

    Gordon Armstrong Just another S.A.F.C. fan
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    Don't go now, mind, 'cos it's closed (15:00).
    I'm just leaving there now after trailing here for now't :sad:
     
    #122
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  3. Dave_39

    Dave_39 Well-Known Member

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    closed early apparently for a big meeting
     
    #123
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  4. Oliver's Army

    Oliver's Army Well-Known Member

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    Will be tomorrow morning probably. Is it 1000 opening does anyone know?
     
    #124
  5. Dave_39

    Dave_39 Well-Known Member

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    yes 10 till 5
     
    #125
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  6. rowley

    rowley Well-Known Member

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    Maybe to decide on when to shut tomorrow!
     
    #126
  7. Dave_39

    Dave_39 Well-Known Member

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    someone over road reckons the home kit launch tomorrow is getting delayed
     
    #127
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  8. Oliver's Army

    Oliver's Army Well-Known Member

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    Yeah, I saw that earlier. Nothing confirmed by the club but I hope they do either way as people will be travelling up to get the strip
     
    #128
  9. Dave_39

    Dave_39 Well-Known Member

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    exactly and they understaffed switch people from shop to ticket office ect utter shambles off the pitch look like a non league club
     
    #129
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  10. Oliver's Army

    Oliver's Army Well-Known Member

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    I've read that lengthy post by GG about half a dozen times and it's actually made me laugh out loud how farcial it all is.
     
    #130
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  11. Dave_39

    Dave_39 Well-Known Member

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  12. Chunksafc

    Chunksafc Well-Known Member

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    Is it right that because I have a physical season card rhatbif I want to go to the crewe game I have to go to the ticket office for a ticket?
     
    #132
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  13. Oliver's Army

    Oliver's Army Well-Known Member

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    Yes I believe so. I got a physical season card for the bairn and left mine as digital. I ordered 2 tickets today for the friendly, one assigned to me and the other to him. Mine arrived via email and downloaded to Google wallet. Emailed the ticket office to see where his was and they said it wouldn't be sent as he had opted for a physical card.

    I'll be going down tomorrow to try and sort it out. It cant be loaded onto his card because the full stadium isn't open and we aren't in our season card seats.
     
    #133
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  14. Dave_39

    Dave_39 Well-Known Member

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    be a paper ticket by looks or it for his seat you got
     
    #134
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  15. Chunksafc

    Chunksafc Well-Known Member

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    Cheers for clarifying that, curious why i can't order online and have a print at home ticket emailed.

    As I can't get the time off work to go to the ticket office beforehand, I will have to queue up pre match rather than go for a pint or 2
     
    #135
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  16. Oliver's Army

    Oliver's Army Well-Known Member

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    Luckily I had booked tomorrow off work weeks ago but now it turns out I will be spending the morning down there sorting this out. It really shouldn't be this difficult.
     
    #136
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  17. Chunksafc

    Chunksafc Well-Known Member

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    It all seems a bit ham fisted and not very well thought out to be honest
     
    #137
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  18. Oliver's Army

    Oliver's Army Well-Known Member

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    I don't think the staff/club know what info to put out as they haven't a scooby how it all works tbh. Should have been a lot more consultation and asking fans their particular situations so all of this could have been incorporated into the tender and spec of the system.
     
    #138
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  19. Chunksafc

    Chunksafc Well-Known Member

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    Apparently the club have told GG that anyone with a physical card won't be getting a digital season card email on monday, so even if a small percentage wanted to try digital while having the back up of a card, they can't
     
    #139
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  20. Oliver's Army

    Oliver's Army Well-Known Member

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    It's mental. I'd read that as the system not being quick enough to allow entry for the physical card and cancel the electronic version (or visa versa), which again should be instant.

    When I ordered the ticket this morning it took 90mins for my digital ticket to arrive in my inbox. So, for instance, if anyone is in the town at about 2pm and they think about buying a digital ticket for a 3pm KO they might get the ticket delivered by HT going on those timescales.

    It shouldn't take 90 seconds nevermind 90mins <laugh>
     
    #140
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