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Off the field operations

Discussion in 'Sunderland' started by Oliver's Army, Jul 5, 2023.

  1. TopCat_

    TopCat_ Well-Known Member

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    Well that makes sense. You either accept the digital one, or you ask for a physical one. Struggling to see how this is a negative
     
    #141
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  2. Chunksafc

    Chunksafc Well-Known Member

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    And as I said, if a small percentage which have gone for a physical card as they where nervous of the tech or because of habit wanted to have a go with a digital option but wanted the back up of a card, they can't even have a go.

    That's not being negative, I am suprised given the push for digital that it's been done so any of the "floating voters" can't give it a go
     
    #142
  3. TopCat_

    TopCat_ Well-Known Member

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    But then you open it up to fraud - person 1 uses the physical card, person 2 uses the digital card. Don't pretend it wouldn't happen
     
    #143
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  4. Chunksafc

    Chunksafc Well-Known Member

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    You would think the system would be able to block the second use of the same account?
     
    #144
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  5. TopCat_

    TopCat_ Well-Known Member

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    You'd assume so, but the potential is there. It also removes any ambiguity for these poor confused souls who can't understand how to click on an email
     
    #145
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  6. Chunksafc

    Chunksafc Well-Known Member

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    Don't quite follow your last comment?
     
    #146
  7. Oliver's Army

    Oliver's Army Well-Known Member

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    The only reason I couldn't click on the bairns email for his ticket for Saturday was the fact that it didn't arrive and they had no intention of sending one. Good job Mystic Meg told me about it cos the club weren't going to.
     
    #147
  8. Dave_39

    Dave_39 Well-Known Member

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    apparently mate of st joes mate over the road still got a email for saturday and got a physical card too
     
    #148
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  9. Oliver's Army

    Oliver's Army Well-Known Member

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    It wouldn't surprise me at all mate tbh. It's an absolute **** show. Pot luck if you get in or not. <laugh>
     
    #149
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  10. Dave_39

    Dave_39 Well-Known Member

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    home shirt sold out all ready
     
    #150

  11. Prehab26

    Prehab26 Well-Known Member

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    Absolute mess. Just had a message from someone and there is hardly anything left. Hundreds of people waiting in a line for nowt.

    Shambles.

    Fire Steven Davison immediately. Absolutely incompetent.
     
    #151
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  12. Chunksafc

    Chunksafc Well-Known Member

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    Well the kit launch has gone well.....

    As I keep saying on the field is brilliant, off the field is an absolute shambles and there is no justification for it being this bad
     
    #152
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  13. Scout73

    Scout73 Well-Known Member

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    Cant believe how far weve progressed on the pitch since KLD has come in but off field stuff is embarrassing

    Changes need to be made
     
    #153
  14. Prehab26

    Prehab26 Well-Known Member

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    They do mate. It's mad too given the size of the club and the commercial opportunities available. I don't think KLD will let this slide much longer to be honest.
     
    #154
  15. Oliver's Army

    Oliver's Army Well-Known Member

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    Been down the ticket office to sort the bairns ticket for tomorrow. They were about 10mins late opening up as nobody knew who had the keys (not joking). People had been there since half 9.
    I was queuing for over an hour and got sorted in about 2 mins once inside.

    Couple of lasses behind me said it was their 3rd visit to try and buy season tickets and the lass behind the was trying to sort her season tickets out as they had been sold to someone else.

    Canny few of them were very pissed off.

    People queuing for the shirt were right round to the back of the North stand/aquatic centre.
     
    #155
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  16. TeamOfTalents

    TeamOfTalents Well-Known Member

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    I'd be disappointed if they didn't already have a list of names to come in and take over the commercial side.
     
    #156
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  17. Essayyeffcee

    Essayyeffcee Well-Known Member

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    Screenshot_20230728-113950.png

    Am absolute shambles. Could lose a lot of goodwill if not fans because of this mess behind the scenes
     
    #157
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  18. Montysoptician

    Montysoptician Well-Known Member

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    Not making excuses for anyone but I wonder if we are tied into historic contracts which restrict the capacity of what the suppliers are able/willing to produce. I can't imagine any business deliberately missing the opportunities to increase revenue that we seem to do.

    Surely it can't be just incompetence, even the most foolish person learns from their mistakes and goodness knows we have made plenty of them
     
    #158
  19. RTB

    RTB Well-Known Member

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    Just did a quick check
    but this is for the Women's team...
    Capture.GIF
     
    #159
  20. LD19SAFC

    LD19SAFC Well-Known Member

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    Club is an absolute disgrace off the field. Needs sorting.
     
    #160
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