The whole idea sounds good in principle but it is never going to achieve much because there are too many people to please and everyone is different. It does look like paying lip service and box ticking. I don't see much the club are doing wrong at the moment without necessary having to listen to 'supporters groups'. There will always be a complaint about something no matter what they do, some want standing some want sitting, some want a handrail, others don't need a handrail, someone thinks the seats are dusty others don't even notice it and so on. Basically the club should have the people already in place who know how to run a stadium on a matchday, how to increase the matchday spend and how to entice more people to come to games and I think they are already doing that without having to listen to 'supporters groups' every now and then.
One example. At Boothferry Park the supporters bar and the only place alcohol could be bought by anyone who wasn't a sponsor was the social club under the old North Stand. It was a meeting place and not only on a matchday, a bit of a fund raiser for the club, although never sure by how much, and a facility that every other club seemed to have and especially in Hull where both RL clubs had several of them. We lost this when the North Stand was demolished. Endless supporters groups meetings and requests to the club to replace it all fell on deaf ears. The club uncovered endless excuses why it couldn't happen. Then suddenly, 20 odd years later, Adam Pearson, a man with a bit of sense and seeing the undoubted benefits of a fans bar and the pound note signs 'produced', as if by magic, one virtually overnight by putting a marque in the old gymnasium with a bar and seating in it. It was an outstanding success and a forerunner for the Premier Club we now see at the MKM (KC).
Point being, we don't really need 'supporters groups' speaking up for everyone, just people in charge who know what they are doing to attract those supporters in the first place. I think we already have that.