Why did they introduce self service check outs?That is a truly terrible analogy however to make the best of it, I'm sure Ken Morrison was behind the decision to let people physically come to his store and buy the goods they wished to purchase.
Why did they introduce self service check outs?That is a truly terrible analogy however to make the best of it, I'm sure Ken Morrison was behind the decision to let people physically come to his store and buy the goods they wished to purchase.
Why did they introduce self service check outs?
That is a truly terrible analogy however to make the best of it, I'm sure Ken Morrison was behind the decision to let people physically come to his store and buy the goods they wished to purchase.
I really dont udnerstand what we're on about now. I said I'd be sur[rised if Allam decided the ticketing collection policy, how did tis get on to his other issues?
You think a control freak like Allam, with his attitude of my way or no way, lets these sort of things go stead without his OK?
isnt the club shop next to the ticket office ???? guess what might happen while your in the club shop buying a ticket you may just buy something else crazy marketing ploy.. have done this with one of my hotels which has public parking in it you now have to come inside to pay for your ticket..guess what people now buy coffee and food instead of the station next door maybe i should sack my marketing department
Its nothing to do with him being a control freak, the decisions with regards to ticket sales have involved; terminating staff, reducing the wage bill, installing new turnstile scanners, upgrading the ticket office software and upgrading the sales website to name a few.
I don't see how anyone can believe that the boss wouldn't have had a say in that huge expenditure, the staff turnover or the infrastructure decisions.
Why did they introduce self service check outs?
Okay, they should have tickets in a ticket office, but like trains, concerts, flights etc there can't be many occasions now where people don't buy on line or at an automated booth.
Bad example, Morrisons have scrapped self service and replaced the machines with traditional manned checkouts.
Their customers didn't like them, so they acted to give their customers what they wanted.
Weird concept I know.
My local Morrisons has just replace the 4 self service tills and removed them and the first traditional checkout to make the area big enough for a dozen self service terminals. Which are different to the previous ones and seem to cause less problems than the original ones.
Its nothing to do with him being a control freak, the decisions with regards to ticket sales have involved; terminating staff, reducing the wage bill, installing new turnstile scanners, upgrading the ticket office software and upgrading the sales website to name a few.
I don't see how anyone can believe that the boss wouldn't have had a say in that huge expenditure, the staff turnover or the infrastructure decisions.
Some on here seem to be under the impression the peanut earning minions decide these things on Allam's behalf with no consultation with him.
Bad example, Morrisons have scrapped self service and replaced the machines with traditional manned checkouts.
Their customers didn't like them, so they acted to give their customers what they wanted.
Weird concept I know.
I've just been in Morrisons and used one of a number of self service check outs.
The problem with trains, concerts, and flights is that they often sell out weeks and months in advance so the vendors are happy to take the easiest and cheapest option for them. Whereas at City there are around 5000 - 8000 empty seats for each game, the club is aware of it and so are potential customers, yet they refuse to sell a ticket to a customer stood in front of the ticket counter just a few days before the event.Okay, they should have tickets in a ticket office, but like trains, concerts, flights etc there can't be many occasions now where people don't buy on line or at an automated booth.
Aye, I think we've subsequently covered that.

It is card only.is the ticket machine card only or can you put cash in it.
if it's card only then you should be able to get a ticket with cash at the ticket office.