Spot on.
As 'The Black n Amber' replied to the club's Twitter post .... "This just tarnishes the clubs image and the good match going fan…and not the people who have been doing the abuse online or in person. I don’t call them fans because they are not fans if they think (-) abuse is acceptable, NAME AND SHAME"
Not sure about 'name and shame' but absolutely just address the source, don't tarnish the club and supporters generally. At the very least, make it more specific.
This sort of vague statement really is no way to go about things. It's something you (should) learn very early in your career.