Off Topic What grinds your gears

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booking.com

Two weeks ago I booked a hotel in Soho for Wednesday night, got the train down first thing, worked all day and arrived at the hotel at 5.30 to find they had no room available. 'Sorry, we were overbooked and cancelled your booking last week, did nobody tell you?' I wouldn't be here if they had, would I dipshit.

Call booking.com, talk to AI, get told I'll be put through to an actual person, sit on hold for ten minutes, then a woman who can barely speak English asks me four times for the booking reference number, then my name, then puts me on hold and after 18.42mins, hangs up.

I search for suitable hotels within a mile, only one option, I book it and run there, as I'm now only thirty minutes from meeting someone for dinner.

Send booking.com a message explaining everything that's happened and asking them to immediately refund me for the more expensive booking I've just had to make due to them cocking up my original booking. They ignore all details in my message and send me a message saying sorry, but it's too late to cancel the first booking and referred me to their terms and conditions.

I went to TrustPilot to post what a bunch of hopeless ****ers they are, only to find that 99,934 people had beaten my to it and they have 2 stars, with pretty much everyone saying their customer care is non-existent.

So I've just sent them a statutory two week notice of recovery action instead.

****ing clown shoes.
booking.com

Two weeks ago I booked a hotel in Soho for Wednesday night, got the train down first thing, worked all day and arrived at the hotel at 5.30 to find they had no room available. 'Sorry, we were overbooked and cancelled your booking last week, did nobody tell you?' I wouldn't be here if they had, would I dipshit.

Call booking.com, talk to AI, get told I'll be put through to an actual person, sit on hold for ten minutes, then a woman who can barely speak English asks me four times for the booking reference number, then my name, then puts me on hold and after 18.42mins, hangs up.

I search for suitable hotels within a mile, only one option, I book it and run there, as I'm now only thirty minutes from meeting someone for dinner.

Send booking.com a message explaining everything that's happened and asking them to immediately refund me for the more expensive booking I've just had to make due to them cocking up my original booking. They ignore all details in my message and send me a message saying sorry, but it's too late to cancel the first booking and referred me to their terms and conditions.

I went to TrustPilot to post what a bunch of hopeless ****ers they are, only to find that 99,934 people had beaten my to it and they have 2 stars, with pretty much everyone saying their customer care is non-existent.

So I've just sent them a statutory two week notice of recovery action instead.

****ing clown shoes.

I booked the travelodge at Southwark for a city game. Arrived at London and headed for a few beers at Borough Market. Checked in later at about 10 pm and the receptionist says "can you sit over there and we will book you a taxi to Liverpool Street". "I am sorry I don't understand". "We are overbooked so have to transfer you". Apparently it is common practice that hotels overbook expecting some cancellations. ****ers.
 
When I was working around the Country we used to stay in hotels, always 4* because we was away from home and we should have home comforts.
After a few months they put someone else on booking hotels for the jobs, bear in mind we had contracts for all the top supermarkets so there was thousands of jobs going on at a time. This new person decided to save some money for the company and make herself look good. She changed all bookings to go through one of these companies mentioned in the posts and it was a disaster.
The accomodation was absolute ****, breakfasts likewise (in some we got a bacon buttie to take with us). After a while we got fed up with it and told the office we're not staying in **** anymore, change it or we're all going home. There was between 30 to 40 on each job so you can imagine one/two weeks hotel there was some money involved.
After refusing a few times the girl was taken off bookings and it all went back to normal, they was paying out more in the new way with having to lose booking fees for cancelling the first hotels. There was ****, blood and all other bodily fluids on the walls of some rooms offered up.
 
I'm really xxxxed off. This is the third time in a couple of weeks I've failed to open a jar of beetroot. I've tried everything but I'm at the point of giving up, I can't take much more. Would I be in order to ask the fire brigade to come immediately and use their cutting gear?
Is it only jars of beetroot you can't open? How about jam, pickled onions etc. :emoticon-0100-smile
What usually works for me is turning the jar upside down and tapping on a flat surface, or an elastic band around the rim of the lid to provide more grip.
 
A few weeks ago I complained about the crap bar service in Kingston compared to other town pubs , decided to try again last night . 3 tiny female bar staff pottering about but again barely seemed to want to serve anyone . Anyway wife got a g&t in a PINT glass ffs! She said they’d ran out , it was only 7 o clock - nuts
 
A few weeks ago I complained about the crap bar service in Kingston compared to other town pubs , decided to try again last night . 3 tiny female bar staff pottering about but again barely seemed to want to serve anyone . Anyway wife got a g&t in a PINT glass ffs! She said they’d ran out , it was only 7 o clock - nuts

No wonder they had run out of g+t if your wife is drinking it by the pint..
 
A few weeks ago I complained about the crap bar service in Kingston compared to other town pubs , decided to try again last night . 3 tiny female bar staff pottering about but again barely seemed to want to serve anyone . Anyway wife got a g&t in a PINT glass ffs! She said they’d ran out , it was only 7 o clock - nuts
Never been the same since mucky Tina left Kingston.
 
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A few weeks ago I complained about the crap bar service in Kingston compared to other town pubs , decided to try again last night . 3 tiny female bar staff pottering about but again barely seemed to want to serve anyone . Anyway wife got a g&t in a PINT glass ffs! She said they’d ran out , it was only 7 o clock - nuts

A few years ago I went to a gig at City Hall and a woman at the bar ordered a bottle of wine. They filled a plastic pint glass and put the rest in another saying they couldn't serve 'glasses' made of glass or give out a bottle. The look on the womans face was priceless.
 
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booking.com

Two weeks ago I booked a hotel in Soho for Wednesday night, got the train down first thing, worked all day and arrived at the hotel at 5.30 to find they had no room available. 'Sorry, we were overbooked and cancelled your booking last week, did nobody tell you?' I wouldn't be here if they had, would I dipshit.

Call booking.com, talk to AI, get told I'll be put through to an actual person, sit on hold for ten minutes, then a woman who can barely speak English asks me four times for the booking reference number, then my name, then puts me on hold and after 18.42mins, hangs up.

I search for suitable hotels within a mile, only one option, I book it and run there, as I'm now only thirty minutes from meeting someone for dinner.

Send booking.com a message explaining everything that's happened and asking them to immediately refund me for the more expensive booking I've just had to make due to them cocking up my original booking. They ignore all details in my message and send me a message saying sorry, but it's too late to cancel the first booking and referred me to their terms and conditions.

I went to TrustPilot to post what a bunch of hopeless ****ers they are, only to find that 99,934 people had beaten my to it and they have 2 stars, with pretty much everyone saying their customer care is non-existent.

So I've just sent them a statutory two week notice of recovery action instead.

****ing clown shoes.

Update - Booking.com just asked me for a copy of the bill for the alternative hotel I had to book, maybe recovery action won't be required.
 
A few years ago I went to a gig at City Hall and a woman at the bar ordered a bottle of wine. They filled a plastic pint glass and put the rest in another saying they couldn't serve 'glasses' made of glass or give out a bottle. The look on the womans face was priceless.
I was discussing this at the last home game with my mates. I was thinking of getting a Guinness Zero in a plastic glass and taking it to my seat in the South Stand then await for some jobsworth steward to tell me that I can’t drink alcohol in the stand. Cue the “discussion”.
 
I was discussing this at the last home game with my mates. I was thinking of getting a Guinness Zero in a plastic glass and taking it to my seat in the South Stand then await for some jobsworth steward to tell me that I can’t drink alcohol in the stand. Cue the “discussion”.
Before the law was changed I tried to buy some alcohol free lager from a supermarket at around 10.30 on a Sunday morning. They refused me, saying I couldn’t buy alcohol at that time of day. I pointed out that the bottles said “alcohol free” but they pointed out the ingredients that said they contained approximately 0.01% alcohol.
 
Before the law was changed I tried to buy some alcohol free lager from a supermarket at around 10.30 on a Sunday morning. They refused me, saying I couldn’t buy alcohol at that time of day. I pointed out that the bottles said “alcohol free” but they pointed out the ingredients that said they contained approximately 0.01% alcohol.
Just checked and Guinness claim it’s 0.0% alcohol free. More alcohol in the steak and ale pies.