Just thought i would let everybody know, the people who are ringing you are not from Hull City, the work has been outsourced to ResQ call centre in the city centre, so there is no point telling the poor sod on the other end of the phone why your not renewing and blaming them as they have just been dragged from another campaign (npower, sky, etc) to make these calls.
I thought that was common knowledge.
Not that it matters, anyone who was abusing the poor kid on the phone for the daft things the owners of Hull City do was a dick anyway.