His point is the fact that those upstairs with the real power never, ever speak up apart from vaguely worded end of season reviews.
When times get tough, we never hear them come out to say even something as simple as "we know things aren't going well, but we fully back the manager and intend to deliver on our promise to support him", which would go a million miles to calm fans' fears.
And on the rare occasion anyone upstairs does speak, they usually wax lyrical about restoring the club to it's rightful glory blah blah blah and then follow that up by replacing Heung Min Son with Mathys Tel, hence the "lies" Romero refers to.