Afternoon all
Must have a quick rant about mobile phone companies.
My new phone, bought only seven weeks ago, stopped sending or receiving calls or messages this week. I took it back to the shop where I bought it to find the shop closed and no notice anywhere to say why it was closed or when it might open again. Returning home I phoned the phone provider and was taken through about 20 menus and several advertisements before I finally reached a human voice in a call centre. He tried to talk me through testing the phone, removing and cleaning the card, and reading back a long number which he decided was too long to be real. All of this was hampered by his heavily accented Englsih which was at times very difficult to decipher. When I pointed out the terms of the Sales of Goods Act he appeared never to have heard of it. After 15 minutes of assertiveness on my part he agreed to have a new phone delivered tomorrow morning. I suppose it's the right result but I could have done without the aggravation. I decided I would send them an email about their levels of customer service. I have just received a reply saying "Whoops, our email service is currently not working..." Says it all really.
OK...apologies...rant over...
You're very lucky to get a new phone! I've never been that fortunate. Mobile phones are wonderful when they work properly..mine is frustrating the hell outta me at the moment...the battery life sucks! I'm lucky if it lasts 3 hours...they don't seem interested in my complaints...i think i might have to take it higher! Gutted, it's a fab phone, but it's no good if it dies on me before my day has really got going!
/rant!

