Rival Watch Thread Watch

A United spokesman said: 'Fundamentally, the supporter should have informed us of his son's wheelchair needs prior to the game so that suitable seating could be found.'


Fundamentally, you're a ****.

#fundamentally

 

Why shouldn't they be "attacked" over the incident?

They're quick to accept praise and they should also accept criticism were its due.

 

i would agree... clearly the guy who did whatever at the ground never told anyone and this "spokesman" was caught cold by press hack.

i fully expect both will be deal with and the offer of coach ticket and refund ill be upgraded to a all expense trip to another game plus meet and greet

 

well fair enough but i can see lfc doing it jut as easy cos i just generally see idiots running stuff "by the book" too much.

the spokesman should be sacked however... the correct response is can you give me the details to cantact this family... not defend actions and shut it down

 

#wontbeontheladsbirthdaythough

 

Class song by the way

Guns and Roses did a good cover of it as well

 

Cheap shot to use it as a stick to beat a rival with....

Someone adhering to the letter of the rulebook as opposed to trying to give some customer satisfaction and more importantly make sure the lad saw the game. His Dad's a blert for not making arrangements to sit in the disabled section though, on a purely practical level where the **** was he intending putting the chair?

 

So no health and safety rules were broken anywhere in Old Trafford that day? Or this prick just chose an easy battle to fight?

His son doesn't need to sit in the disabled section, he just needs a bit of help minimising the walking he does.

The chair folds up.

It's not attacking a rival, I would be more upset if Liverpool did it because I want better.

 

Who knows, but that doesn't justify someone turning a blind eye to another one

Sat in a seat even with a folded chair it would block the row, so they'd have to store it elsewhere, I'm sure if someone had really tried they could have facilitated this so they've been a tool, but so's his auld fella.

I wouldn't take my sister to the match without making prior arrangements with the club, as you'd expect to be told you can't take a wheelchair into a standard seating area.

 

Wind it in Tobes, , cheap shot my arse, the head steward/security guard/ticket seller etc have a matchday line manager and so on up the chain of command who should and could have found a better solution.
As for where to put the kids fold away wheelchair, how about in one of the many locked service rooms dotted throughout the stadium.

Its was piss poor customer relations by the nation's biggest club with the nation's biggest domestic stadium.

 

Disappointed in you mate

 

Usually you go that extra mile for elderly and disabled people, it's just the done thing imo. What ever the normal process, you just do a workaround as the situation arises. Classic case of blindly following the manual. Common sense is a rare commodity, I'd have had a steward take the wheelie and put it somewhere and return it at the final whistle. Literally a few minutes out of someone's time. End of story, no drama.

 

Exactly this.

The dad is at fault entirely.

 

his ticket wasnt valid. Try avoiding the obviously sympathy spin put on by the dad and the paper.

The dad should have used his head and none of thos would have happened.

 

Unfortunately in some jobs there is so much pressure to follow process that when common sense should be used, people are often scared to use it for fear of being reprimanded by their superiors.

We have it so often at work that we have t follow policies etc when common sense says do it quickly and everyone is happy and no problems caused.

Could and probably has happened at every club including Liverpool.

 

You would be surprised how many disabled people hate people going the extra mile for them.

 

Nah mate, his ticket was valid, but instead of contacting the secretary of the legit supporters club in question the **** of a steward just referred the poor feller to the ticket office and they not knowing the real problem took the tickets off the dad

Its one thing defending Van Beavis but don't defend treating a handicapped kid so lightly.

 

Patently true in cases but to find you saying all this stuff to just defend utd when a kid, a little disabled kid was so dissappointed is just sad

You want to take a look at that cos I even said it wasn't utd just one guy not doing his best for the crowd

I'd hope the paper getting involved means that someone's going to pick the phone up and make the kid happy.... I'd not be shocked if Alex ferguson isn't the one actually

 

The kid wasn't crying his eyes out because he thought people were going to fuss over him too much

Surely over the last season and a half enough plastics have dropped away that they could have just lashed him in an empty corporate box and got a good headline rather than a bad one

 

I'm not going to go there... I said my bit earlier.. If fine should have is applied a lot of us would be in trouble

We all want and anyone working in a customer facing business should want that little bit more

It would not take much to have half a brain and see a wheelchair and say we will see what we can do here

Like I said I can see it happening at lfc too so I don't want to single out utd on it but I'd like to think the kid will be made happy here