Match Day Thread QPR vs Derby

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Well, that was embarrassing! I'll not be able to show my face around town now that Morton have beaten us <laugh><laugh><laugh>

Watched 10 minutes of it and thought " that's 10 minutes of my life I won't get back"....What a load of garbage....

I hadn't seen the show or was aware of it's format, but yeah it wasn't very good.
 
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I was really looking forward to it but it was awful and embarrassing. It was like a 1970's quiz show, gone wrong. Never heard of Paul Sinha and just about heard of Sam Quek (who is quite attractive and the only plus on the show).
 
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Yesterday I received a mail from the Club with an apology and a 2.50 GBP refund for the poor quality of the QPR+ stream for the Derby match.

I admit that I did complain to the Club during the first half black out.

I believe it is a good show by the Club who seem to be Client focused.

Had anybody else received such a mail?
 
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Yesterday I received a mail from the Club with an apology and a 2.50 GBP refund for the poor quality of the QPR+ stream for the Derby match.

I admit that I did complain to the Club during the first half black out.

I believe it is a good show by the Club who seem to be Client focused.

Had anybody else received such a mail?
Yes, I meant to post the same news, I've got 2 mails now, one of which I tried to send a thank you reply to, but they had some problem receiving mail! The cash could take 7 days to arrive, but it buys us a beer when it does. I had also complained about the lack of stream in the first half of the Derby game, and also with problems I had watching the 90 minute video 2 or 3 days later. I got a faster wifi router in here 4 or 5 days ago , so hoping that will help with the future streams.
 
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Yesterday I received a mail from the Club with an apology and a 2.50 GBP refund for the poor quality of the QPR+ stream for the Derby match.

I admit that I did complain to the Club during the first half black out.

I believe it is a good show by the Club who seem to be Client focused.

Had anybody else received such a mail?
Yes, I meant to post the same news, I've got 2 mails now, one of which I tried to send a thank you reply to, but they had some problem receiving mail! The cash could take 7 days to arrive, but it buys us a beer when it does. I had also complained about the lack of stream in the first half of the Derby game, and also with problems I had watching the 90 minute video 2 or 3 days later. I got a faster wifi router in here 4 or 5 days ago , so hoping that will help with the future streams.

Received this email from QPR ...

Hi all,

I know some of you are aware of an issue we had for our QPR+ live stream v Derby County which resulted in subscribers being unable to view the game until the second half.


FYI - we have contacted all subscribers to the game and provided a full refund for match passes, and pro-rata refund for monthly/seasonal passes.


The issue occurred as a result of a very specific technical failure to a primary and back-up service. Steps have been taken to ensure this doesn’t occur in the future.


The broadcast began correctly at approximately 2:15pm before an issue presented itself at 2:45pmwhich prevented supporters from being able to access playback. This was escalated immediately to a developer who identified an issue with the Akamai Content Delivery Network.


Akamai were alerted and following investigation a fix was put in place to allow access to all supporters approximately ten minutes into the second half.

Regards,

Paul Morrissey

Head of Media & Communications
 
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