Off the field operations

Ask SAFC has been updated for how to forward on tickets

https://help.asksafc.com/hc/en-us/a...I-forward-a-season-ticket-for-one-game-online

How do I forward a season ticket for one game online?

Before you begin to forward your ticket, please read the following guide:

• You can't downgrade from an Adult price type online. If you're forwarding from an Adult to another cheaper price type, please select the Adult price type when you're forwarding the ticket. This will ensure you can proceed.
• The Supporter you're forwarding a ticket to must have a Supporter ID on tickets.safc.com, and be in your Friends & Family list.
• Tickets are 1 Per Supporter ID. If you're forwarding multiple tickets, each ticket must be assigned to a different owner.
• Age validation is in place. If you're forwarding to a supporter in more expensive age group (e.g. Under 14 -> Over 65) you will be asked to upgrade by paying the prorata price. A further upgrade guide is also available on Ask SAFC.
• Ticket forwarding cannot be reversed once confirmed.

 

Ive just forward mine and the bairns to 2 family members. Each individual home match for my network is in the list under 'tickets' to forward on.

I had to login to the bairns account to forward his u14 ticket to his cousin (also u14 account). It takes you through a checkout, as if you are making a payment.

Got confirmation email a few seconds later

Was pretty painless.

 

i still cant see a West Ham ticket in my "tickets" bit of the website

 

I wonder who had the bottle to tell Xhaka he had to sing a song as part of his induction

 

Are you clicking on your initials in top right then tickets? I can see the full season, game by game individually for all of my network. Looks like I could forward the mags ticket on if I needed to.

 

Yes mate.

According to the list that comes up my first active ticket is Everton

 

Luke is my guess, the only one daft enough

 

Thats a bit strange, looks like you've got the first 3 months of the season missing. Try that ask.safc email address

 

Just done that online. Very helpful, cheers for posting

 

Daft question Chunk, but are you signing into "tickets" on the home page of SAFC.com?

 

Yes mate,

onto the safc website, click the tickets link, go that page, sign in with my customer no. and password, click my name in the top right, go to tickets and the games are listed but from Everton onwards

 

Strange one Chunk, mine are both showing all games.

Have you managed to download into your wallet?

 

Standard tickets for Brentford (H) all sold out. Only a few in hospitality remain

 

If you click on your initials and go to season tickets are they there?

 

Yes mate, all downloaded into the wallet and season card showing.

Even says next game as a block on the left as West ham but nothing in that list till everton

 

I'm beat then Chunk, fingers crossed your ticket works on Saturday mate

 

Think a trip to the ticket office will be needed

 

Yeah it’s ‘Live Score Bet’

Don’t I look silly….

Ok, over it.

 

The asksafc service have got back to me already, confirmed my card is fine for saturday and its a glitch in the system thats affected a small number of supporters and they are working to fix it

 

That's great Chunk