An update guys because of the number of reported issues I've had...
Ok guys, the site owner has come back to me, the bits in brackets is me interjecting...
Do we know the errors they are getting (assume that means codes like 408) or can we get screenshots (I assume you guys are experiencing it just hanging)?
If it's at the ISP level it might be that we've been put in some adult blocking category (this had crossed my mind) or something else.
But I can't see issues from my side.
If it's Cloudflare it might be they see them as a threat or it being spam (the site has had to deal with spam last two days from Brazil)
I might be able to change sensitivity configs on Cloudflare to allow all UK traffic, maybe I try that now. (I know we had to up sensitivity at one point due to being under bot attack).
Ok guys, the site owner has come back to me, the bits in brackets is me interjecting...
Do we know the errors they are getting (assume that means codes like 408) or can we get screenshots (I assume you guys are experiencing it just hanging)?
If it's at the ISP level it might be that we've been put in some adult blocking category (this had crossed my mind) or something else.
But I can't see issues from my side.
If it's Cloudflare it might be they see them as a threat or it being spam (the site has had to deal with spam last two days from Brazil)
I might be able to change sensitivity configs on Cloudflare to allow all UK traffic, maybe I try that now. (I know we had to up sensitivity at one point due to being under bot attack).