Memberships

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Muffinthegoat said:
I have just got my first membership, I last had a pass in 2015. I went into the club shop to do it, and the girl behind the counter had to talk me through doing it on my phone while I was there. It got so complicated she had to phone a senior colleague to clarify some points, and it took over twenty minutes. Not as straightforward as I expected.
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Hello, sounds like I've had a similar experience to you, today.
 
originallambrettaman said:
She's wrong, just ring them and they'll sort it, they're normally very good.

https://www.wearehullcity.co.uk/tickets/memberships/how-to-buy-a-membership/

The ticket office is next door to the shop and I've no idea if it was open today, but it reopened years ago and is normally open...

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The ticket office was closed when I got there just after 3.00 on Monday. I went into the club shop to sort my membership as I wanted to make sure I could get a seat in the area I wanted, there was one girl behind the counter and she was very helpful but I still had to do it all online. The “basket” price came out at £31.71 instead of £35.00 and she couldn’t understand why. I suggested it was due to it not being a full month and she said that wasn’t the case, but she phoned a colleague to ask and they confirmed that was the reason.
 
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There was two serving in the shop when I got my Daughters, I had to pay in full because they don't have what's needed in the shop to set up Direct Debits. All done in five minutes.
 
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I have heard a few people having difficulties getting memberships in full, in the club shop , seems staff haven’t been trained enough and we’re struggling to cope at times
 
I needed two tickets for Peterborough for my brother who lives down that way, and the bleedin' ticket office was shut today!
 
Mckechnie Orange said:
Is that around club expectations or is there a way to go yet?
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Honestly no idea. I personally think it's still a little low. But the kind of "fans" we seem to have will start to flow back in if we are challenging at the top.

I think the club have shown their ambitions and love for the club already and now our fans should do the same
 
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Howdentiger2 said:
Honestly no idea. I personally think it's still a little low. But the kind of "fans" we seem to have will start to flow back in if we are challenging at the top.

I think the club have shown their ambitions and love for the club already and now our fans should do the same
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Couple of good wins/decent start should add another 2k or so
 
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