Bit of an update.
I just talked to a bloke in the media/marketing department at City.
I had a bunch of questions about the implementation of the new Live Video service they are about to launch.
One important issue for me is that I am still being charged for the old TigersTV link which is essentially paying for what was the live Viking audio commentary. Asked him about costs for new service, whose doing the commentary, what is needed to be done if you're already paying for the old system etc etc.
He didn't know all the answers, but assured me they are in the throws of testing the new system and there should be announcements in the next week. He will also ensure I get an e-mail response from the techie team with answers to my questions. He was attentive & forthright and professional and I trust he'll follow through
One thing he did say was that they will have an in-house commentator /announcer at the game (the "streamamg.com" vid link) and at the same time have the live Burnsey RH audio link separately.
I obviously asked him if we could "pick & mix" i.e watch the amg streamed video and listen to Burns's commentary at the same time, and how much that would cost if they could bundle the services. I'd obviously "mute" one & pick up the other.
My focus was obviously as a foreign ( non-UK resident), so I didn't quiz him about people living in the UK outside of the RH transmission range - if that is of any relevance for live Video/audio requiring e.g. VPN set up etc.
I'l post anything relevant when I get responses, particulary for ex-pats.
Edit: Update.
Here's the e-mail response I just received, redacted to protect the innocent

Anyone need the specific e-mail address for the web-site tech individual I've blanked out, p.m. me.
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Hi xxxx,
Thank you for getting in touch over the phone - once again I’m sorry to hear that you’ve been experiencing problems logging into your Tigers TV account. I’ve followed up with xxxx from our team here at the Club; this is the information I’ve been given:
- All fans currently signed up to Tigers TV will be contacted directly with information on whether they need to take action ahead of the new season in order to keep their service. This is expected to happen within the next few days.
- The Club are planning to release detailed information on the pricing structure for both audio and video services early next week. This will also be accompanied by a thorough FAQ section which should answer some of the questions you had regarding whether services can be used together etc.
As there are major changes happening with the official website at the moment, this could be affecting your ability to log in. If you’d like a contact at the club for any technical queries such as this, the person to speak to would be (xxxx at e-mail address).
We’re looking forward to providing the best service possible for our international fans this season and I hope you enjoy the coverage once everything is up and running,
Kind regards
XXXX
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