I rarely lose my temper, but Lloyds Telephone banking can fock off....
Have to give some of my "memorable information" to the robot using the phonetic alphabet
"Please give us the first number in your memorable information"
"KILO"
"Was that G for Golf?"
"No, KILO, KEEEELO"
"Please confirm by saying yes or no"
"NO"
"I'm sorry. Was that Zero?"
"KILO, KILO, KEEEEELO"
"Please confirm by saying yes or no"
"NOOOO!"
"I having trouble understanding you, please..."
"NO ****!"
Now I have to wait for the human advisor
Robotic advisor can do one![]()
KEEEEEEEELO

Of course you can always stand for 30 minutes plus outside TSB in Hessle with no automatic banking 'hole in the wall' for business transactions despite closing down the branches in Brough and Willerby, increasing the number of clients needing to use one branch which has 3 tills and one closed for obvious reasons.As a self confessed technophobe who likes to use the old fashioned bank with real people and real cash, I find it mildly amusing when those who jump into technology like online and telephone banking and then get pissed of when there are no people to help them sort any problems. You brought it on yourself.
Not saying this is your case here but just in general.
As a self confessed technophobe who likes to use the old fashioned bank with real people and real cash, I find it mildly amusing when those who jump into technology like online and telephone banking and then get pissed of when there are no people to help them sort any problems. You brought it on yourself.
Not saying this is your case here but just in general.
As a self confessed technophobe who likes to use the old fashioned bank with real people and real cash, I find it mildly amusing when those who jump into technology like online and telephone banking and then get pissed of when there are no people to help them sort any problems. You brought it on yourself.
Not saying this is your case here but just in general.
I resisted online banking for years (personally that is, my business banking has to be online), then I gave in and downloaded the app and I can't believe it's taken me so long, it's far better than having to go to banks or actually deal with anyone.
It's fine when it's working, when it stops the problems begin.
Many on here have done that... oh, that's a "b".I've online banked for years with an online only bank, wouldn't have it any other way except for when you need more cash than a machine will dish out. Then you need a branch. I ended up with 2 bank accounts just for that.
"I'm sorry. Was that ABBA?"
"KILO, KILO, KEEEEELO"
"Please confirm by saying yes or no"
"NOOOO!"
"I having trouble understanding you, please..."
It's fine when it's working, when it stops the problems begin.
Dutch how that’s not garnered any likes is totally beyond me, she is absolutely fantastic. I’m gonna have to find that now on YouTube to share.Ah, great song. I like this version.
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The great thing about Lloyds is, that if you get a cheque you can just photo it on your phone and its banked..... hopefully the others follow this technology quickly...