The nerve you hit was 'what about austerity?' when addressing someone who very probably isn't a net benefactor of state wealth redistribution. It's the naivety of assuming that everyone gets something for nothing - what you don't seem to realise is that for some people their main relationship with the state, at least as they see it, is to write a cheque for their taxes - and their only interest in it is that the cheque be as small as possible. Also I don't believe you are a businessman, for one you don't seem to have a grasp of profit and loss, or even get the concept of balancing books.
I have run my own businesses for 30 years without ever doing as much as a VAT return I had staff and accountants for that. I am essentially a salesman. So fair play you have picked up on that, but even I understand the need for profit. What you may be missing is that there is more than one way to run a business. My staff were always well paid and treated with respect which I happen to think is good both as a human being and as a businessman. Happy people do a much better job for you.


) - it's whatever skills you posses and whether they add to the utility of the business - if there is a marginal value in your labour. If we weren't borderline profitable I'd like to pay more to keep people happy (recruiting good staff is one of my biggest ball aches) - but I've to balance the books so it's not always possible.