This 100%, his demeanour and personality are completely irrelevant to us as fans, his job isn’t to be our mate, it’s to run the club. I can understand that if say he’s snubbed someone that we know we’d genuinely say he was an arse, but honestly if he does a decent job who gives a flying ****, except the snubee of course. I was quite friendly back in the day when I was dealing with the club a lot with Gary the hair, lovely lad but couldn’t run the club, couldn’t tell you a right winger from a socialist, but the club used to allow him a say on transfers, now he could be criticised in terms of our relegations and general demise, but personally I found him fine.