This is the email I was sent: "We closed your account because we had another banned user called Jose Lorca - we therefore received lots of complaints that you were the same person which is understandable (why would you want to impersonate such a user?)."
The next email I was sent said: "Even if they have impersonated you, you have had a number of articles removed so you probably would have been banned anyway. "
Finally they said "No, we will not reinstate your account. We believe you are a banned user returning. If you wish to take your appeal further, then you can have it considered by the Social Media Complaints Group "
The BBC Social Media Complaints Group never responded to me.