I work in a bookies and I hate those FOBT machines with a passion.
We have an alert that flashes up every 3 minutes or so telling us how long a player has been on a machine and how much he has spent.
Everytime we see an 'alert', we have to go and speak to the customer and ask if they are ok, if they want a coffee etc.
One customer had put in about £300 and had got it up to £1800. I went up to him for a 'informal chat' as we are supposed and expected to do.
I said in passing, that if it was me I would collect and walk away and treat my family.
I got told to 'Piss off and mind my own business'. 15 minutes later he thumped the machine and walked out with nothing.
We get to told to help ans assist machine players, but then they expect us to run machine competitions for punters to play.
I would happily wave goodbye to to the machines in the shop. Sadly they make so much money for my 'big boss', I can't ever see the bloody things going.