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Off Topic The SIR Kenny Dalglish Public House

Discussion in 'Liverpool' started by Sir_Red, Jan 28, 2011.

  1. BobbyD

    BobbyD President

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    yea i know, but i am paying line rental at the moment and obviously had to pay to get my phone line connected to the internet. Why the **** are they charging to have my internet disconnected because i'm not transferring to another provider who are using the ****ty BT lines for internet. Daylight robbery.
     
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  2. luvgonzo

    luvgonzo Pisshead

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    Just say you're thinking of cancelling as money is a bit tight and see what they can do, I haven't paid full price for any of it for years I ring them every 6 months. That's a bit of a pain but worth it.
     
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  3. luvgonzo

    luvgonzo Pisshead

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    BT are terrible, the customer service with them is just as bad as the price.
     
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  4. InBiscanWeTrust

    InBiscanWeTrust Rome, London, Paris, Rome, Istanbul, Madrid Forum Moderator

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    Yeah might have to give it a try and see what they say.
     
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  5. luvgonzo

    luvgonzo Pisshead

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    Make sure you select cancel when you are going through, they are really helpful and always try to find a way of reducing the cost.
     
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  6. InBiscanWeTrust

    InBiscanWeTrust Rome, London, Paris, Rome, Istanbul, Madrid Forum Moderator

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    I tried to change the weekend call option online to pay as you go to save £4 a month that is being wasted. It website was terrible. Don't know if it was just a glitch but every time tried to proceed would ask to log in even though logged in, then just take you back to main page again <grr>
     
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  7. saintanton

    saintanton Old

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    I've never had too many problems with them (apart from BT Sport being ****e), but I do think the system needs an overhaul.
    BT own almost the entire phone and broadband infrastructure and other providers have to buy wholesale usage from them.
    To be fair to them, they're the ones who invested the large sums of money in the first place, and continue to, so you'd expect them to make a killing at it - but the big problem is availability. The Openreach name responsible for providing and maintaining the network is a BT subsidiary rather than a separate entity, so taxpayers' money designed to improve the service can be used for other, more speculative purposes - such as paying Michael Owen - which is wrong, imo.
    Ofcom (shouldn't that be Offcom, btw?) could sort it out and ring-fence the taxpayers' contribution, but seems reluctant to for some reason.
     
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  8. Red Hadron Collider

    Red Hadron Collider The Hammerhead

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    Check the Cheese out, saint <yikes>
     
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  9. BobbyD

    BobbyD President

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    i don't think BT are that bad. They just couldn't do Infinity in my block. Where i'm taking an issue is that i've had to pay for them to connect me up to the internet. I do not want their internet anymore and now have to pay for them to disconnect my line, so that whichever poor person moves in after me has to pay for it to be connected up (probably at a flip of a switch). Why wouldn't they just not allow my number and no fee is paid rather than having to totally disconnect it.

    It's a hidden cost and doesn't seem necessary to do
     
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  10. moreinjuredthanowen

    moreinjuredthanowen Mr Brightside

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    bobby, it is virtually a switch. Its not actually but it is just a connection in the box so ther eis some small cost of someones time but in reality it is a complete rip off.

    the issue is another provider may wave the thing to get your business BT are the guys really doing the whole connections thing so they get paid irrespective. If they stopped charging you every other provider would demand they stopped charging them and say its unfair advantage if not.

    Its silly.

    The whole basic tenant is that tech is changing so fast that by the time one rolls out the next is making it obsolete... BUT.. its now got to the point where if you are not providing 100gb etc why not? why is not every house not connected to this by default?

    etc etc.
     
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  11. Milk not bear jizz

    Milk not bear jizz Grasser-In-Chief

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    2 more goals for Ings. I know it's reserves, but how many goals must he score to get a look-in?
     
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  12. BobbyD

    BobbyD President

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    I thought as much as well MITO.

    My issue isn't about paying someone to "turn" me on, as it's a service, its the cost of turning me "off". anyway, think i've done enough moaning today :D.

    went to twickenham the other day, damn is rugby one of the most boring sports ever. Money well spent to be streaming scotland vs lithuania on my phone inside the stadium
     
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  13. saintanton

    saintanton Old

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    I used to think it was no more than a flip of a switch at the exchange, but it seems there's more to it than that. There's a cabinet in the street near me and there's someone fiddling with its innards three or four times a week, so obviously work has to be done there and that involves more money.
    Having said all that, I do think that as we all have to pay to sign up, not to mention the exorbitant cost of the service, they should bear the cost of cancellation.
    I wonder what would happen if you just refused to pay? No doubt acceptance of a cancellation fee is buried somewhere in the small print of the contract which nobody ever reads.
     
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  14. saintanton

    saintanton Old

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    <whistle>
     
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  15. saintanton

    saintanton Old

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    I think it's more a case of not wanting to disrupt a winning formation.
    He could be brought on late instead of Origi, I suppose - but presumably Klopp sees the latter as a better prospect for the future?
     
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  16. moreinjuredthanowen

    moreinjuredthanowen Mr Brightside

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    It is bascially the cabinet yes. Its a connection to the appropriate company.

    anyone REALLY desiring to know can read here

    http://www.increasebroadbandspeed.co.uk/2013/fibre-broadband-customer-installation

    in short most of us have copper wire running form the house to the exchange box and that's where the connection of the actual wires to the equipment in the cabinet, they then need to do a test of conneciton.

    If this is not done then they'd have to go to your house do their router etc etc then go oh.. i wonder if the issue is in the exchange then go there check and return to your house.

    Really the truth is that this is a CAPACITY issue. Theres a connection to every house but not a place to put all off them so if someone is not using its not connected. The ideal is obviously every house is connected and all the set up requires is to ping the house remotely to check connection and then you self install your own router..... much cheaper on us customers.
     
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  17. moreinjuredthanowen

    moreinjuredthanowen Mr Brightside

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    In seriousness the question IMO should be what more does the lad need to do to get a spot in the 18 man match squad.

    Like.... he's scored what 8-10 goals now this season v the dregs so what more can he do day by day to get a look in a match day 18?

    its sturrdige, origi, ings for one or two match day squad slots.
     
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  18. moreinjuredthanowen

    moreinjuredthanowen Mr Brightside

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    I would presume BT say no provider can remove a connection as they don't want someone taking a paying customer out to install someone else. So Bt insist on doing the 2 min disconnect the wires.

    as i said, you really should have enough connections for every house connected to the exchange box so ther eis no such charge but they seem to rather charge us to manage capacity.
     
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  19. BobbyD

    BobbyD President

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    Actually, it's because i wasn't moving to a provider that was using a BT connection that they said i had to pay for disconnection. Apparantly it would have been seamless if i decided to use an provider that used the BT line :steam:. Thing is i've still got a BT phoneline for my home phone so makes me just think i should shut that down on them the greedy bints
     
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  20. moreinjuredthanowen

    moreinjuredthanowen Mr Brightside

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    Ok so what they are saying then is cos you don't want any connection you have to pay to free up the slot you did have to save them the capacity.

    If you switched they'd just ping the house to establish connection is good and give you a new router in the post? they prob charge the new provider for connection?

    does seem a wee bit cheeky yes. It is all just not providing enough capacity to connect every single house/line to broadband then managing the cheaper system resulting by making customer pay.
     
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