Disagree MITO. As mentioned previously, Rafa always had time for you if you put in the effort and wanted to better yourself. He wasn't interested in players with the wrong attitude who didn't want to succeed off their own back. I don't recall top players like Lucas, Skrtel, Agger, Mascherano, Arbeloa, Aurelio, Sissoko, Kuyt and Torres ever having a bad word to say about him.