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rangercol

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Mar 22, 2011
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So, I've just got two tickets for the Reading game (I know, I know!!????). Whilst using the online ticket page it became apparent that the interactive seating map doesn't work with Chrome. So, after all the changes, the idiots have managed to stop Chrome users purchasing tickets! Bravo!!

(After advice from my technical advisor, I went back in using Edge and there was no problem)

Anyone else found this to be the case?
 
rangercol said:
So, I've just got two tickets for the Reading game (I know, I know!!????). Whilst using the online ticket page it became apparent that the interactive seating map doesn't work with Chrome. So, after all the changes, the idiots have managed to stop Chrome users purchasing tickets! Bravo!!

(After advice from my technical advisor, I went back in using Edge and there was no problem)

Anyone else found this to be the case?
Click to expand...

Yeah didn't work for me on Chrome either. Hadn't thought to try IE instead. Ended up just calling up which is another story.
 
West WindsR said:
You missed the joy of talking with the box office staff. Heroes all of them.
Click to expand...


Mmm............I think I may be in for that particular treat before the Reading game, as I renewed our membership cards prior to getting the tickets for the Reading game. If the new membership cards don't arrive before the game I presume we'll need to collect tickets from the box office.
 
rangercol said:
Works with Edge or IE for me.
Click to expand...
Edge? The effects pedals reliant guitarist?Lost me mate, you are obviously cutting edge with this technology lark.

I haven't renewed my membership yet, but on iOS it seemed that you have to take some form of ID with you for this game - implying that they don't think membership cards, which I thought were just the old ones rebooted, won't be sent out by then. You could never search for a specific seat on iOS on phone or iPad, and still can't, but for some reason it worked on a Mac. Hope this is still the case.

Can't make the Reading game but will have to go soon, otherwise it might all be too depressing to bother. I'd better renew membership before the black dog descends utterly.

Paid for the membership now. Suckers never learn.
 
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sb_73 said:
Edge? The effects pedals reliant guitarist?Lost me mate, you are obviously cutting edge with this technology lark.

I haven't renewed my membership yet, but on iOS it seemed that you have to take some form of ID with you for this game - implying that they don't think membership cards, which I thought were just the old ones rebooted, won't be sent out by then. You could never search for a specific seat on iOS on phone or iPad, and still can't, but for some reason it worked on a Mac. Hope this is still the case.

Can't make the Reading game but will have to go soon, otherwise it might all be too depressing to bother. I'd better renew membership before the black dog descends utterly.

Paid for the membership now. Suckers never learn.
Click to expand...


I replaced my laptop a few months ago and a local (very helpful) tech guy set it all up for me. I phoned him yesterday to ask about the seating plan and he said it's something to do with website planners not wanting to use Chrome (he lost me as to why). He told me I had IE on the laptop and windows 10 also has "Edge", which is an all singing, dancing web browser.
 
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rangercol said:
I replaced my laptop a few months ago and a local (very helpful) tech guy set it all up for me. I phoned him yesterday to ask about the seating plan and he said it's something to do with website planners not wanting to use Chrome (he lost me as to why). He told me I had IE on the laptop and windows 10 also has "Edge", which is an all singing, dancing web browser.
Click to expand...
Hang on to your helpful tech bloke, they are like gold dust. Most seem to treat you like the HiFi shop assistants in that old Not the Nine O'Clock News sketch.

Foolishly left my credit card on the arm of the chair after buying the membership and took the dog for a walk. The wife pointed it out on my return, and responded to my 'I've just bought a QPR...' with 'not a season ticket FFS, hundreds of quid for that rubbish!' before I could finish the sentence. Once I reassured her it was only a £37 membership (including the all pervasive booking fee) I did threaten to buy one if they were significantly cheaper in League One.
 
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sb_73 said:
Hang on to your helpful tech bloke, they are like gold dust. Most seem to treat you like the HiFi shop assistants in that old Not the Nine O'Clock News sketch.

Foolishly left my credit card on the arm of the chair after buying the membership and took the dog for a walk. The wife pointed it out on my return, and responded to my 'I've just bought a QPR...' with 'not a season ticket FFS, hundreds of quid for that rubbish!' before I could finish the sentence. Once I reassured her it was only a £37 membership (including the all pervasive booking fee) I did threaten to buy one if they were significantly cheaper in League One.
Click to expand...


He lives in the same village as us and, like yesterday, he doesn't mind giving advice over the phone free of charge.
 
rangercol said:
I replaced my laptop a few months ago and a local (very helpful) tech guy set it all up for me. I phoned him yesterday to ask about the seating plan and he said it's something to do with website planners not wanting to use Chrome (he lost me as to why). He told me I had IE on the laptop and windows 10 also has "Edge", which is an all singing, dancing web browser.
Click to expand...

I use Edge, but I still can't get the seat map. Something about my 'device' (I was on my laptop) not being compatible.
 
Stroller said:
I use Edge, but I still can't get the seat map. Something about my 'device' (I was on my laptop) not being compatible.
Click to expand...


Yeah. I just tried it with Edge and it wouldn't load the plan. My tech guy said try it but didn't check it out. He did try IE and that's what worked for me.
It's ridiculous that the club can't get these things right.

Any tech savvy people know why this would happen?
 
West WindsR said:
You missed the joy of talking with the box office staff. Heroes all of them.
Click to expand...

Isn't the box office outsourced? I called customer services yesterday because I'd lost my ST, but also wanted to move seats. The person I spoke to couldn't have been more helpful.
 
Stroller said:
Isn't the box office outsourced? I called customer services yesterday because I'd lost my ST, but also wanted to move seats. The person I spoke to couldn't have been more helpful.
Click to expand...

I think it's luck of the draw. There are staff there during the week still as you can buy at the ground most days but I think Ticketmaster handle a lot of the calls.
 
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