I don't know about Scotch Steak Houses, but on trip advisor, they've got 20 reviews and they've been ranked... Excellent 0 Very Good 0 Average 0 Poor 0 Terrible 20 So I think that's probably best avoided too. http://www.tripadvisor.co.uk/Restau...eviews-Scotch_Steak_House-London_England.html Angus Steak Houses were so dependant on American tourists, that they went bust within a year of the 9/11 attacks, due to the lack of US visitors. There's some funny things on their wiki page, particularly the last one... Reputation Journalists have written of the restaurants' low reputation, with dated menu and décor, poor quality food, inflated prices, and unfashionable wine like Blue Nun and Mateus Rosé. Some have claimed not to know anyone who has eaten there in decades, or at all, some have claimed never to have seen more than a few customers within, and wondered how they stay in business. An undercover report broadcast in 2001 on ITV's Restaurants from Hell found mouse droppings in a tub of gravy in the Coventry Street branch. A 2004 guide to London, crowdsourced from native Londoners, included as the fourth of five tips for newcomers, "Never, ever eat at an Angus Steak House". In 2011, actor and comedian David Mitchell championed the cause of Aberdeen Angus Steak Houses in his Guardian opinion column, proposing that they be a nominee for a British World Heritage bid, citing them as being "unique to British culture" because of their "proud heritage of serving shoe leather with Béarnaise sauce to neon-addled out-of-towners."
As far as trip advisor goes, it's usually bollocks. OK 100% terrible is tough to argue with but out of 100 people that have a good experience somewhere, less than 1% feel the need to write anything about it they just go back and become repeat business. Out of 100 people that have a bad experience somewhere over 50% feel the need to write about it (whether that be on trip advisor or to where they stayed as a complaint). Meaning numbers are always skewed. This is from somebody who has worked in the hotel, leisure and catering industry for 5 years and am now a department manager. We get positive feed back of tonnes of customers and loads of repeat business yet our trip adviser page only has about 60% positive reviews, yet it's illegal to ask people to review you on it because "that would unbalance the reviews" as you'd only ask the people who've had a good experience to do it (obviously). If you want an opinion on a place, the best advice to give is that you should visit it and form you're own (journalist reviews are usually quite accurate but it's not too hard to spot someone doing a review so you make sure their service is perfect) rant over
It's true that people are far more likely to write a restaurant review if they've had a bad experience, so you've got to take it with a pinch of salt, I tend to only look on there to check out foreign hotels, as more people tend to post about family holidays, be they good, bad, or indifferent, though even then you need to read between the lines. That said, it's very unusual to find somewhere with a 100% terrible rating, normally the people who the own the place write themselves a decent review, even if no-one else does.
I'm not gonna argue with that, coupled with the reviews by journalists and David Mitchell himself. I'll say trip advisor has probably got that one about right! But you know what they say, even a broken clock is right twice a day.