'Unfortunately we are unable to take your call at the moment as we are receiving a high amount of calls...' The Customer service at Hull City has plunged to new depths of sheer incompetence. If that's possible! I've got a feeling, I and a few others will give up.
Renewed mine and got the Mrs one at lunch time, but they had a technical issue with taking the £24 payment.
I just got that e-mail from them about the no joining fee. They're getting desperate having to rely on "loyalty" measures. Maybe If I hang tight long enough I may get my old seat back @ the old concession price Totally clueless bastards.
I've given up with the "500" number, I'm trying to wing it on the "550" and play the idiot. Although I'm now officially sick of hearing "Hi, this is David Meyler, thank you for holding - your call will be answered shortly."
I had no problem whatsoever on that number - existing customer but not a previous season ticket holder. Just gave her my "H" number and away we went. Plenty of seats left, unsurprisingly. took about 50 minutes in the queue at lunchtime.
I must have heard poor David Meyler's voice about 50 times now. Plus the fact Akpom and Aluko are on the on hold message truly shows how up to date the phone lines are!
Or why is there not enough people answering calls? Already been to the KC to try there this afternoon, to be told "it's nothing to do with us."
Maybe there isn't, you carnt buy online so they've prob just put dithering Doris on the phone with one line doing the applications, she's prob done 30 all day. It just seems like loads because there's only her answering the phone
I seriously rang four times, fourth time they confirmed there were no concessions in any part of the ground.
First task on the new owners To-Do list...... Reopen the ticket office, Task 2: Kick this Membership scheme bollox, all the way to the garbage bin...
