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Discussion in 'Hull City' started by originallambrettaman, May 4, 2018.

  1. John Ex Aberdeen now E.R.

    John Ex Aberdeen now E.R. Well-Known Member

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    Last season you could watch the full match 24 or 48 hours after for free, seems that probably this will be dropped now they have this streaming service operational.
     
    #101
  2. Chilton's Hundreds

    Chilton's Hundreds Well-Known Member

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    Some questions

    How many mid-week games do we play per season - can't be arsed to check
    How much will it be per game - can't be arsed to check
    When was the last time I was so disinterested in City - can't be arsed to check
    How many years has it been since those two twats said they would sell up - can't be arsed to check.

    As you can tell, I just can't be arsed these days.
     
    #102
  3. tigerscanada

    tigerscanada Well-Known Member

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    John, were you a subscriber to the site which gave you live audio commentary last year ? That was important to me as I had 2 or 3 City fans dropping in on a Saturday morning to listen in. There were several times when the broadcast screwed up, maybe 4 times during the season.Certainly I got the video of the full game. as you say, 1 or 2 days later ( I didn't realize it was free to non-subscribers as I always had to log in as a subscriber).

    Perhaps the 1-2 day delayed feature will exist on the new set-up (still being supplied by amg - but live video this time, as opposed to live audio only).
    I would have thought if they priced the new package reasonably there may be more ex-pats signing up if they watched the 1-2 day delayed full video match replay. Having the delayed video available free on the official web site may well reel in more paying subscribers to watch the live transmission.

    Mind you, we are dealing with our owners, so you never know what they'll do.
    So far, in trying to establish how to access the new live video service I am experiencing all sorts of problems in getting answers to how I can do it as an existing subscriber. The info/documentation for the transition is pathetic. How these "businessmen" managed to make money in other endeavors baffles me. Preying on the unfortunate world disasters maybe leads to a captive audience.
     
    #103
    Last edited: Jul 23, 2018
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  4. John Ex Aberdeen now E.R.

    John Ex Aberdeen now E.R. Well-Known Member

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    No, I didn't subscribe to the audio and could watch the highlights and the full game 24-48 hours after the match free though TigerTV.

    I may be wrong, but I suspect the audio is a different provider to this new stream service, so would doubt they are linked. Probably you will have to cancel the audio and subscribe to the streaming service if that is what you prefer. Again, I may be wrong but would expect that you can watch the match after it has been streamed, but through the streaming service. It seems now they will show interviews and highlights on their Youtube channel, but full match viewing will be through the streaming service.
     
    #104
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  5. originallambrettaman

    originallambrettaman Mod Moderator
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    Swansea have just announced their prices for the same service as we're offering, so I assume ours will be similar...

    International fans

    Fans outside the UK and Ireland can purchase a season-long subscription for Championship fixtures for just £110.

    There is also an optional monthly subscription for £14.99 which will be automatically renewed unless cancelled by the subscriber.

    Individual matches can be purchased for £7.99 and will go on sale approximately three days before each fixture.
     
    #105
  6. SydneyTiger14

    SydneyTiger14 Well-Known Member

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    Yeah I guessed it would be about that.
     
    #106
  7. tigerscanada

    tigerscanada Well-Known Member

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    Bit of an update.

    I just talked to a bloke in the media/marketing department at City.
    I had a bunch of questions about the implementation of the new Live Video service they are about to launch.
    One important issue for me is that I am still being charged for the old TigersTV link which is essentially paying for what was the live Viking audio commentary. Asked him about costs for new service, whose doing the commentary, what is needed to be done if you're already paying for the old system etc etc.
    He didn't know all the answers, but assured me they are in the throws of testing the new system and there should be announcements in the next week. He will also ensure I get an e-mail response from the techie team with answers to my questions. He was attentive & forthright and professional and I trust he'll follow through
    One thing he did say was that they will have an in-house commentator /announcer at the game (the "streamamg.com" vid link) and at the same time have the live Burnsey RH audio link separately.
    I obviously asked him if we could "pick & mix" i.e watch the amg streamed video and listen to Burns's commentary at the same time, and how much that would cost if they could bundle the services. I'd obviously "mute" one & pick up the other.

    My focus was obviously as a foreign ( non-UK resident), so I didn't quiz him about people living in the UK outside of the RH transmission range - if that is of any relevance for live Video/audio requiring e.g. VPN set up etc.

    I'l post anything relevant when I get responses, particulary for ex-pats.

    Edit: Update.
    Here's the e-mail response I just received, redacted to protect the innocent :emoticon-0100-smile
    Anyone need the specific e-mail address for the web-site tech individual I've blanked out, p.m. me.
    ----------------------------------------------------------------------------------------------------------------------
    Hi xxxx,


    Thank you for getting in touch over the phone - once again I’m sorry to hear that you’ve been experiencing problems logging into your Tigers TV account. I’ve followed up with xxxx from our team here at the Club; this is the information I’ve been given:


    - All fans currently signed up to Tigers TV will be contacted directly with information on whether they need to take action ahead of the new season in order to keep their service. This is expected to happen within the next few days.


    - The Club are planning to release detailed information on the pricing structure for both audio and video services early next week. This will also be accompanied by a thorough FAQ section which should answer some of the questions you had regarding whether services can be used together etc.


    As there are major changes happening with the official website at the moment, this could be affecting your ability to log in. If you’d like a contact at the club for any technical queries such as this, the person to speak to would be (xxxx at e-mail address).


    We’re looking forward to providing the best service possible for our international fans this season and I hope you enjoy the coverage once everything is up and running,


    Kind regards


    XXXX
    ----------------------------------------------------------------------------------------------------------------------
     
    #107
    Last edited: Jul 27, 2018
  8. look_back_in_amber

    look_back_in_amber Well-Known Member

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    Nice of him/her to send so many kisses tc.
     
    #108
  9. tigerscanada

    tigerscanada Well-Known Member

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    <laugh>
    She/he obviously knew it was my birthday earlier this week. More than I got from the family :emoticon-0106-cryin
     
    #109
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  10. originallambrettaman

    originallambrettaman Mod Moderator
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    TIGERS TV LIVE PACKAGES NOW ON SALE

    Overseas fans wanting to watch the majority of Hull City’s 2018/19 Sky Bet Championship matches via the Club’s new live streaming service – Tigers TV LIVE – are now able to sign up for just £110.

    That’s the cost of a season-long subscription to Tigers TV LIVE, which will offer a multi camera angle live stream of all of the Tigers’ league fixtures – with the exception of those selected for TV broadcast – to supporters outside the UK and Ireland via the official website.

    International supporters also have the option to pay a monthly subscription fee of £12.50 per month (rolling contract). In this £12.50 per month subscription access to BBC audio commentary will be thrown in for free should it ever be more convenient for you to listen to audio instead.

    Alternatively, international fans can opt to purchase individual matches for £5 per game.

    With Sky Sports showing the Tigers’ Championship opener against Aston Villa on Monday night, the Club’s first international live streamed game will be the Yorkshire Derby clash with Sheffield Wednesday at Hillsborough on Saturday 11th August.

    Video Streaming Options

    • £110 for full 2018/19 season
    • £12.50 per month (rolling contract)
    • £5 per eligible match (Pay Per View)
    Audio Streaming Options

    • Audio is FREE with both monthly and full season packages internationally
    • Should you wish to subscribe to BBC audio commentary only this is also possible, here are the options:
      • £4.50 per month (rolling contract)
      • or £45 for the full 18/19 season
    For audio commentary;

    To navigate to this after registering here, click on Tigers TV in the navigation bar, then hover over it and click on Tigers TV LIVE Commentary.

    Alternatively, the live audio commentary player page can then be found here.

    For live match video streaming;

    To navigate to this after registering here, click on Tigers TV in the navigation bar and the player will load at the top of the page.

    https://www.hullcitytigers.com/tigers-tv-live-packages-now-on-sale/
     
    #110
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  11. tigerscanada

    tigerscanada Well-Known Member

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    Just checked that last link on your post OLM.
    It seems to me that they have covered off all the points I made in my phone discussion with the media guy early last week. I'm not sure I had any influence, but it's good to see they have offered free Radio Humberside audio commentary with the Video subscription (annual & monthly options, not the PPV option). That'll allow us ex-pats to listen to Burnsey if we prefer whilst watching the streamed live video. Good for them. Also good to see they "terminated" the existing audio subscription debits for those who had the Viking deal.
    Assuming 36 games available, roughly 3 quid is a decent price for live video if you purchase the annual option.
    Stability is the key.
    The acid test of course will be the Sheff Wed game.
     
    #111
  12. Tigger

    Tigger Well-Known Member

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    You could try it as a one off for £5 and see what you think. I think it's a good deal. It's a shame I can't get it in England.
     
    #112
  13. tigerscanada

    tigerscanada Well-Known Member

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    May do that Tigger.
    I'm wondering if UK based fans could set themselves up with a $US or $Can bank account at one of the banks over there. Coupled with a North American based VPN service (about 5 quid a month ?) you may be able to get round the issue for a reasonable price ?
     
    #113
  14. originallambrettaman

    originallambrettaman Mod Moderator
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    I believe it requires a foreign bank, rather than a foreign currency.
     
    #114
  15. Plum

    Plum Well-Known Member

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    I don't think it's very easy to set up foreign bank accounts these days, money laundering and all that.
     
    #115
  16. ImperialTiger

    ImperialTiger Well-Known Member

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    HSBC?
     
    #116
  17. Girt Bucket

    Girt Bucket Well-Known Member

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    The H M.Q.E Jersey Offshore Holding Funds Trust.
     
    #117
  18. SydneyTiger14

    SydneyTiger14 Well-Known Member

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    Have already signed up. Prepared for the first few to be a bit iffy while the club sorts it all out as a new product, I know a number of games I bought last year had issues as everyone got used to it, but in the long run I think it'll be fantastic.
     
    #118
  19. balkan tiger

    balkan tiger Well-Known Member

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    So what are they doing for away games? I think last season many teams just used a single camera for their own ifollow, but we are selling ours as multi camera angle live stream (with commentary I think)
     
    #119
  20. John Ex Aberdeen now E.R.

    John Ex Aberdeen now E.R. Well-Known Member

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    Bit restrictive IMO, I'm going back out to Vietnam Wednesday but still just use my UK bank account for all transactions even though I'm there. So unless I open an account there I wouldn't be able to buy it. Not bothered as I am not paying the club anything more until these owners are gone.
     
    #120

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