Not wise, realistic. Every mod in every message board on the net all has the same **** to deal with, moaning about it won't achieve anything, complaints and reports are nature of the beast. It will always happen, as sure as they'll be wums and arguments. Setting up a protocol to deal with it in a way that's centres around communication and transparency(not banning) is imo the best way for the mods to have a quite life themselves and to make everyone happy. One thing is for certain, banning or being seen not to be doing anything are the most likely ways to get people kicking off at the 'establishment'.
The communication off my incident with bart was much improved. It shouldn't have got to that stage but it did and was I happier with the communication. Far cry from the ignorant cheeky way Sid tried to deal with an incident. Where he took the side of somebody who was repeatedly attacking me off the word of a few mags. He didn't look at the incident properly, he didn't ask for my side. He treated me like a **** so a treated him like one back.
Ultimately if somebody hits the report button, I'd be messaging, first to acknowledge it then to get to the bottom of the complaint in a two line communication, then talk to the 'perpetrator' and get it sorted like human beings. There's a wonderful function where you can have 3,4,5 way pms, it's not hard to get it off the board if it's upsetting people.
It's a split forum between those who love chaos and those who hate it.Communication is the only way to keep everyone happy.
Trying to see it from multiple angles here, not just from my own perspective(I love chaos). Keeping everyone happy is tough, but disregarding completely people right's to crave a bit of peace from arguments or harassment will just send posters running for the hills. We want more posters not less. Just trying to see it from all sides.