A few questions from branding exercises I have had the misfortune to be involved in:
If QPR were an animal what would it be? (my answer now: worm, future: Cockerpoo)
Use three adjectives to describe the nature of QPR (now: knackered, flacid, confused; future: bouncy, cocky, confident)
What colour best represents what QPR stands for? (now: brown; future: sky blue pink)
The branding of my company and its products is an all consuming obsession with some senior managers, and it is very important (and not necessarily time consuming top line). What is critical is that the staff behave consistently with the branding, and that decisions are also in line with it. If you want to be seen as trustworthy, innovative and caring it's no good if your actions and products/services contradict the promise. That's where the time should go in branding, ensuring that the organisation lives up to it. Almost impossible with challenged loose cannons like Barton and Redknapp representing the club. Good branding buys you equity with customers, which you can burn by disappointing them occassionally. And putting your prices up.
Our branding has been a disaster for years. You can fail on the pitch and still have a positive brand - like Burnley. Changing the crest (crest? it's a ****ing badge) is a part of the rebranding and I'm all for it, part of the rebirth. Though I can't imagine we will end up with a better one that DT's modern/mod classic. On the other hand, if Tony is simply changing the badge and nothing else it's a complete waste of time.