Finally got through to customer services for my other credit card (they're closed at weekends!) to find that the ****ers had successfully used my card details to make purchases at Argos and Curries totaling £900 plus another small transaction at a restaurant in Manchester. Card cancelled and fraud case raised, which could take 28 days to resolve. I understand the sim swap scam, but what's of concern to me now is how the bastards got my card details.
They never seem to catch these ****s. You'd think there'd be CCTV in one of the stores they used your card details, but the Police won't follow up. It's the same with stolen cars, gang shop lifting etc. It's just part of British life now.
Yeah, all my time so far has been taken up with the phone companies, my bank and credit card companies. I'll report the fraud to the police later today, but don't expect any results.
This is the response I got..... Home Office Counting Rules set out the circumstances under which we can record a crime and on this occasion the matter you reported to us cannot be classified as a police recorded crime. Home Office Counting Rules for Fraud and Cyber Dependent Crime can be found online at https://www.gov.uk/government/publications/counting-rules-for-recorded-crime. You have indicated within your report that the misuse of your personal details or that of a company trading style played a part in the matter you are reporting. The use of another person’s identity, often referred to as identity theft, is not a police recordable crime. Where the details are used to obtain goods or services, we can only record a crime on behalf of the person or organisation which was defrauded as a result of the misuse of an identity. Presumably this means that, as I will be refunded, they can only record a crime on behalf of the credit card company.
Thus letting the police off of investigating, as your card issuers fraud department will be investigating it anyway. What a joke
Very sorry to hear of the current nightmare you are experiencing. Currently my partner, Wendy, and myself are in Fort Pierce, Florida for a month and are both seeing fraudulent entries on our credit cards, fortunately for just relatively small amount. As a credit card I use a Credit Union Debit MasterCard where the "credit" purchased come directly out of my Chequing account. I also have a Debit Card on the same account, but it doesn't work like a credit card for online purchases. I note that around the "26th" of the month that for Dec/Jan/Feb $42 apparently subscription payment charges for "Pain Medication" are showing up in my Chequing account. I contacted my Credit Union which I have been using rather than a Bank as I went through Bankruptcy (that I am now discharged of) 6 years ago. They told me that they cannot "block" that single payee and that I should cancel the card, which is more convenient to me in Florida over the next month. The other issue is that they have ended issuing the Debit MasterCard I use, so no replacement Debit MC coming that cost me $85 to send from Canada to Florida by Purolator Courier a year ago, that was meant to be signed for but they just left at he condo doorstep (luckily an upstairs unit with less traffic compared to ground level). As for Wendy she is constantly being contacted by "Norton Security" to tell her that $850 has been charged to her PayPal account that she legitimately uses for eBay purchases. Of course this is scam and she panics and the first time she contacted the"fake" Norton Security people who told her that an error had been made on their part regarding the charge and that she should provide her credit card/bank details to refund the Pay Pal charge (that doesn't exist). Luckily she asked for my opinion and I shut the whole scam down. I showed Wendy that the initial email she received was not from something like [email protected] but from something like [email protected] Since this conversation she has been obviously identified as a "mark", so they keep trying the same scam over and over again. Also last year while talking to a friend at his doorstep some "Africans" came around to talk to the homeowner but Wendy intercepted them and got signed to sponsor a child in Africa for $42/month and those charges commenced. Wendy later cancelled that PC MasterCard for another thinking that the $42 charges would stop, and apparently that did, but now she notes that the charge is back on her reissued card that has a different number. So it is a strange old world out there with so many "techie" sophisticated scammers. Used to be just the Nigerian Prince scam requesting assistance to get his riches out of the country and benefitting yourself with cash rewards in the process. Last year Wendy also had another Scam Charlie on the phone from the "loyalty" department wanting to give her a 30% reduction on our combined Cable/Internet/Home Phone/Cell phone plan under Bell Mobility. The kicker for me was that initially the guy asked to speak to Wendy Douglas Last Name which is her listing in the phone book from many years ago when she lived in "Douglas". Then this guy wanted her telephone #'s as well, cell and landline, then her email addresses (she has two). At that point I told Wendy this was a scam and told her to hang up and to him (on speaker phone) that the call was over. Of course the scammer phones back and now wants Driving Licence # as ID before a 30% discount can be issued. I tell him I know he is a scammer and we hang up again and Wendy tells me, "Well you weren't very nice talking to that poor man who was just doing his job". We phoned the "real" Bell Mobility who informed us this was a known scam, but for the inconvenience we had experienced (and as a 30 year customer, only the new folks get the deals, or those switching plans) they would not give us a 30% discount on our bundle package, so we switched to Rogers Communications with $100/month plan saving.
Strolls, after I was pickpocketing in Paris in Oct 22, I signed up to Experian for peace of mind because the crook had my cards and driving licence, so all my details! Experian offer a master password so if anyone tried to open an account or credit card in my name, they'd be asked for the master password provided that company was registered with Experian. Probably ought to stop the subscription soon but slightly anxious there is some slimy crook somewhere waiting for me to do just that. Crazy.
You were pickpocketing? Strolls, you haven't been sitting anywhere near RTID recently have you? Could be why he"s doing so well in the prediction league lately
Sorry to hear this Stroller but O2 really have serious problems with fraud at present. On Saturday 13th January I got a call from what I thought was O2, the guy within an Indian accent said as I was a former Virgin customer they were offering a SIM card upgrade as many customers were complaining of poor reception and dropped calls. He told me exactly what I was paying per month and offered a bigger data deal at a reduced monthly fee, at this point I said does this constitute a new contract? He said no, there would be no change it's just an upgrade to improve quality. He then said he would take me through security to order the card. I was then subject to the giving my details to process which went on quite a while and I received a text from O2 saying my order was in hand. He then told me to hold the line while it was finalised, after about 10 minutes I received a text congratulating me on purchasing a new i-phone 15 on a ridiculous tariff which totalled £81 a month. I was still waiting a couple of minutes later when another text arrived saying I'd purchased another i-phone on my wife's number (we have a joint a/c) at the same tariff. Obviously I knew I'd been had and then Phoned O2 security, I was told it was definitely a scam but they couldn't deal with it till Monday when the Fraud team were in. To cut an annoyingly long story short by time I got through to the right people after eventually going to an O2 shop in Bromley next to where my wife works, I was told by the manager there that there are loads of frauds going on and that it's almost certainly ex-staff and possibly some current staff behind it. They draw customers details, order new phones then contact the customer to say a phone has been sent to the wrong address and can they return it to an address which isn't O2. I received all the usual tosh you get when you buy a new phone, all the exciting offers that go with it etc. The investigation into my fraud concluded two weeks ago and my and my wife's accounts have been re-instated back to the old Virgin tariffs we were on but many hours of feeling like a dog chasing it's tail doesn't go down too well...
I"ve got three EE sims (2 work, one personal) and a GiffGaff SIM to use if I'm out of coverage. Any upgrades etc I need to do with my contracts I go in to the shop in town. Anyone phones me, I string them along for a while and tell them I'll pop in later...
Saw the thread was about fraud and thought this may be about Begovic. He's been phoning it in of late. (Sorry to hear this Stroller, really not fun)
I've been pick pocketed here once, can't remember if it was October 22 or another time...but I'll forever be suspicious of you from now on RTID.
More fun this afternoon as I discovered emails in my trash folder from PayPal confirming that I'd changed my password. I'd forgotten that I even had a PayPal account and certainly hadn't changed the password on it, so decided that the safest thing would be to just close the account. To do this, I had to change the password again so that I could access the account. They don't make it easy to establish how to close your account, but I eventually worked it out and then found that I couldn't actually do it because there is a pending transaction - a transfer into the account from my bank. So, I contacted my bank to stop this transfer only to be told that they couldn't do this and that I should contact PayPal. Thankfully, they were able to give me a phone number for them, as I wasn't able to find one on their website. A very long, very frustrating phone call ensued where I was told that PayPal couldn't cancel the transaction either and that I would have to wait for it it to take place before closing the account. So I have a transaction pending between two entities that neither are able to stop, apparently!
Pretty much all the entities I've had to deal with over this have been utterly useless. The only exception was Lloyd's, who were really helpful.
