While I am not overly familiar with the reasons behind the BA strike, and I fully support the staffs' right to strike and I am sure the decision has not been taken lightly, it's another nail in the coffin of 'the world's favourite airline'. The only national airline that I have used which I dislike more is Iberia, and surprise, surprise, they are part of the same company. Pathetic leadership, an increasingly 'on the cheap' feel, once passengers are forced to try alternative carriers they won't return. My daughter is off on a school trip to India (bit of sightseeing and a week helping out at a rural school) later this month. They were due to fly from Heathrow with BA, will now be going from the much more convenient Birmingham with Air India, which is also cheaper so I get some cash back.
The Avios frequent flyer programme is also aggressively crap. When I got a threatening email telling me I would lose all my points (not many) unless I flew BA again soon, I phoned them up to let them know they should have been asking why I wasn't choosing the worlds favourite airline. The response 'we just run the points programme, the airline service is none of our business'.
But baggage handling at Heathrow Terminal 5 remains exemplary.
The Avios frequent flyer programme is also aggressively crap. When I got a threatening email telling me I would lose all my points (not many) unless I flew BA again soon, I phoned them up to let them know they should have been asking why I wasn't choosing the worlds favourite airline. The response 'we just run the points programme, the airline service is none of our business'.
But baggage handling at Heathrow Terminal 5 remains exemplary.