Will it be open on Monday? Open as in the classic number takes you through to a human being and not an automated message?
From RTG yesterday, looks like the phones are open now for queries https://www.readytogo.net/smb/threads/season-card-query-answers.1547025/
I tried earlier and called off straight away when Lee Johnson came on! Nothing against him but just presumed it was automated like last time, will hang on this time.