smoking not permited in the ground c

The last two home games a individual in A block thinks he has a right to light up in the stand with his E-cig

Just to inform you the ground has a non-smoking policy,those things stink, and not to mention the chemicals other fans are breathing in.

Look down the list, i have highlighted in red the regulations.

Key information for supporters

CUSTOMER CHARTER 2015Bristol City Football Club has been at the heart of south Bristol since 1897. Our ambition is to be the top sporting club in the West of England, and to play at the highest possible level. Through our association with the Bristol City Community Trust we want to bring people together to share in that ambition. As part of the Bristol Sport organisation, we look to use football as a vehicle to inspire young people, as participants and spectators. We have a commitment to provide excellent customer service, maintain a safe family environment in our stadium and provide the best possible value to our supporters. During the 2015/16 season we will be continuing with our ambitious stadium redevelopment and commissioning the new south stand and its family-friendly facilities. We will work closely with supporters to minimise the impact of the building work wherever possible. CUSTOMER SERVICEOur Club and Supporter Liaison is David Lloyd. He is there to answer any questions you may have about any aspect of the way in which the club is run. If he can't answer your question directly, he will refer it to the appropriate member of staff. You can contact him via e-mail at [email protected], by phone on 0117 963 0600. Alternatively you can write to David at Ashton Gate Stadium, Ashton Road, Bristol BS3 2EJ. He will aim to respond to any enquiry within five working days. If he is not able to provide an immediate response, he will aim to have dealt with the issue within 21 working days. If you are still not happy with the response you receive, please refer to our Complaints Procedure. STAFF CONDUCTThe club expects its staff to be polite, courteous and responsive to the needs of supporters and customers at all times. EQUAL OPPORTUNITIESBristol City Football Club is committed to confront and eliminate discrimination whether by reason of sex, sexual orientation, race, nationality, ethnic origin, colour, religion or disability.Bristol City Football Club is an equal opportunities employer. We are committed to equal opportunity within our own organisation and to encouraging similar commitment from every organisation or individual acting within the game.Equality of opportunity at Bristol City Football Club means that in none of our activities will we discriminate against, or in any way treat less favourably, any person on grounds of sex, sexual orientation, race, nationality, ethnic origin, colour, religion or disability.This includes: The advertisement of jobs The selection of candidates for employment or promotion Job location or working environment Pay and employment terms and conditions Internal training and development activities External education activities and awards Football development activities Selection for representative teams Appointments to honorary positionsBristol City Football Club will not tolerate sexual or racially based harassment or other discriminatory behaviour, whether physical or verbal, and will work to ensure that such behaviour is met with appropriate disciplinary action in whatever context it occurs.Bristol City Football Club supports The Football League and The Football Association in its commitment to develop a programme of on-going training and awareness-raising events and activities in order to promote the eradication of discrimination. SAFEGUARDINGAll staff who work closely with children and young people receive appropriate training and are DBS checked where appropriate. CHARITY POLICYThe club operates a monthly draw to allocate resources to charities. Further information can be found here. COMMUNITY ACTIVITYEngagement with the community is vital to our development. We work closely with the Bristol City Community Trust to achieve this aim. The Trust is a registered charity, and its mission, vision and values are as follows:Mission: A Trust based at the heart of its community Vision: Improving lives through football and learning Values: Dedicated, innovative and inspirational.You can get more information on the Trust and its work at bristolcitycommunitytrust.org.uk. SUPPORTER CONSULTATIONWe consult widely with supporters and welcome input on all aspects of our operations. Our Supporter Liaison has regular meetings with representatives of the Supporters Club and Trust and attends their meetings wherever possible. We will also be launching a new Youth Council in 2015 to canvass the views and opinions of younger supporters. TICKET PRICINGThe club continues to strive for wider access to matches by offering a broad range of ticket prices both in terms of match day tickets and season tickets. The club operates a scheme to enable supporters to pay for season tickets by instalment at a 0% rate of interest. Our head of Supporter Services is Kay McGinty. You can contact her with any queries on ticketing issues on 0117 963 0609 or at [email protected] ALLOCATIONWhere possible, a percentage of tickets to each game will be made available to members and non-season ticket holders. Due to redevelopment work and a reduced capacity in 2015/16, this may not be possible for all games. CONCESSIONSConcessionary prices are available to junior supporters (under-8s, under 19s and under 21s), senior citizens (over-65) and disabled supporters in possession of medium to high rate Disability Living Allowance or its equivalent. The club provides:Family season cards in all areas of the stadium. Support for disabled spectators and their carers.Our Disability Liaison Officer is Nick Lloyd. He can help with any enquiries regarding equal access and can make necessary arrangements to improve a disabled fan’s match day experience. You can contact him via e-mail at [email protected] or by phone on 0117 963 0609. Alternatively you can write to Nick at Ashton Gate Stadium, Ashton Road, Bristol BS3 2EJ. Facilities for visually impaired supporters to receive a match commentary.Visually impaired season ticket holders are issued with a radio receiver and listen to a broadcast from hospital radio. On a match day (where no receiver is available) supporters can be located in the vicinity of the hospital radio broadcaster to listen to the commentary. Prior liaison with the club's Supporter Services team or via a matchday steward is essential. AWAY TICKETSThe allocation of ticket priority for away games will be announced when allocations are known. In all circumstances priority will be provided to season ticket holders and then Forever Bristol members. Information regarding games will be conveyed to supporters via a press release, the match programme, club website and other social media, e-mails and matchday announcements. CUP COMPETITIONSTickets for cup matches are priced dependent upon the opponents, the profile of the fixture and the competition. Ticket priority for home games will rest with season ticket holders, followed by Forever Bristol members, followed by general sale when applicable. Tickets for away fixtures will be allocated as above. RETURNS/REFUNDSMatch tickets are non-refundable apart from in exceptional circumstances, in which case our Supporter Services team will assess each case on its individual merits. In the event of a refund being agreed the club must receive the tickets back prior to the day of the game. NO refunds will be given after the purchase of a season ticket. ABANDONED MATCH POLICYIn the event that a match has to be abandoned for whatever reason the following club policy will apply: If a match is postponed after spectators have been admitted to the ground but before the match has kicked off, ticket holders and any spectators having entered the ground will be offered free admission to the re-arranged game. If a league match kicks off but is abandoned before the commencement of the second half, spectators in attendance will be offered admission to the rearranged fixture for 50% of the admission price they paid to attend the original fixture. If a cup match kicks off but is abandoned before the commencement of the second half, the club will endeavour to provide spectators in attendance with the opportunity to purchase tickets for the rearranged fixture at 50% of the admission price they paid to attend the original fixture. This will be subject to the agreement of the opposing team and fulfilling the requirements of the official bodies governing the competition. Due to different methods of admission to the three stands within the stadium it will be necessary to issue vouchers to some spectators. All spectators in the South Stand, Dolman and Atyeo stands will be advised by use of the P.A. system to retain their tickets as proof of their admission to the game and to claim their seats for the rearranged game. All away spectators in the Atyeo Stand will be advised by use of the P.A. system to collect a voucher at the exit gates when leaving the stand (provided the game is not "all-ticket"). This voucher will be necessary to claim their seats for the re-arranged fixture. The vouchers will be individual to that area of the stand and will be retained in the control room for issue by the Safety Officer. ACCOMMODATING AWAY SUPPORTERSThe Club abides by Football League Regulations governing the allocation of tickets to visiting clubs. Due to ground redevelopment, the Football League and the Football Association have also agreed to a reduction in our away capacity to a maximum of approximately 1,300 for the 2015/16 season. This is lower than the 10% which normally applies for Football league fixtures and 15% which normally applies for FA Cup matches. The Club does not charge matchday admission prices to supporters of a visiting club, which are higher than those charged to our own supporters for comparable accommodation. In particular our concessionary rates offered to senior citizens, families and junior supporters apply to supporters of a visiting club. STADIUMWe undertake to provide a safe, secure environment in our stadium. Matchday staff are fully trained in all aspects of safety and security and ensure that the Football League's official ground regulations are followed. The regulations are as follows:

GROUND REGULATIONSNotice: Entry to the Ground is expressly subject to acceptance by the visitor of these Ground Regulations and the rules and regulations of FIFA, UEFA, The Football Association and The Football League in respect of the relevant competition. The Ground Regulations incorporate the Club's Customer Charter (if any). Entry to the Ground shall constitute acceptance of the Ground Regulations. "Ground" means this football stadium and all locations owned, occupied or utilised by the Club. "Club" means this football club. "Match" means any association football match (or any part or aspect of such a match) taking place at the Ground. "Material" means any audio, visual or audio-visual material or any information or data. “Football Authorities” means The Football League, Premier League, Football Association, the Football Association of Wales, FIFA, UEFA and any other relevant governing body of association football - Notwithstanding possession of any ticket the Club, any police officer or authorised steward may refuse entry to (or eject from) the Ground any person: o that fails (or in the Club's reasonable opinion is likely to fail) to comply with these Ground Regulations or any reasonable instruction issued by a police officer or authorised steward; and/or o whose presence within the Ground is, or could (in the Club's reasonable opinion), constitute a source of danger, nuisance or annoyance to any other person. - On no account will admission be granted to a person who is the subject of a current Banning Order under the Football Spectators Act 1989 (as amended) or has been convicted of ticket touting offences under the Criminal Justice and Public Order 1994 (as amended). - The Club excludes to the maximum extent permitted by law any liability for loss, injury or damage to persons/property in or around the Ground. - No guarantees can be given by the Club that a Match will take place at a particular time or on a particular date and the Club reserves the right to reschedule the Match without notice and without any liability whatsoever. - In the event of the postponement or abandonment of the Match, refunds (if any) will be made in accordance with the Club's Customer Charter. The Club will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss or damage, such as (but not limited to) loss of enjoyment or travel costs. - All persons seeking entrance to the Ground acknowledge the Club's right to search any person entering the Ground and to refuse entry to or eject from the Ground any person refusing to submit to such a search. - The following articles must not be brought within the Ground - knives, fireworks, smoke canisters, air-horns, flares, weapons, dangerous or hazardous items, laser devices, bottles, glass vessels, cans, poles and any article that might be used as a weapon and/or compromise public safety. Any person in possession of such items will be refused entry to the Ground. - Further, you may not bring into the Ground any sponsorship, promotional or marketing materials save in respect of official club merchandise and/or other football related clothing worn in good faith nor may you offer (either free or for sale by any person) any goods (including literature) of any nature without the express written approval of the Management. - The use of threatening behaviour, foul or abusive language is strictly forbidden and will result in arrest and/or ejection from the Ground. The Club may impose a ban for one or more Matches. - Racial, homophobic or discriminatory abuse, chanting or harassment is strictly forbidden and will result in arrest and/or ejection from the Ground. The Club may impose a ban for one or more Matches. - The following acts are offences under the Football (Offences) Act 1991 (as amended): o The throwing of any object within the Ground without lawful authority or excuse. o The chanting of anything of an indecent or racialist nature. o The entry onto the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse. - Conviction may result in a Banning Order being made. - All persons entering the Ground may only occupy the seat allocated to them by their ticket and must not move from any one part of the Ground to another without the express permission or instruction of any steward, officer of the Club and/or any police officer. - Nobody may stand in any seating area whilst play is in progress. Persistent standing in seated areas whilst play is in progress is strictly forbidden and may result in ejection from the Ground. - The obstruction of gangways, access ways, exits and entrances, stairways and like places is strictly forbidden. Nobody entering the Ground shall be permitted to climb any structures within the Ground. -
Football League stadia are smoke-free and smoking is not permitted inside the Ground. -
Mobile telephones and other mobile devices are permitted within the Ground PROVIDEDRead more at http://www.bcfc.co.uk/fans/customercharter/index.aspx#Bp8wEUh34qm4Goks.99

 

But then you have the age old debate about whether it is "smoking" or not. I get this question regularly in my line of work but no one has come up with a definitive answer yet...

 

When you hear stories like this it makes you want to bring hanging back!

 

Can we also stop those wearing cheap aftershaves please because the smell gets up my nose.

 

The Club banned these e cigs at the start of this season.
Inform DL or a steward of the seat number.

 

Thats too good for em mate! a quick roast over hot coals first..

 

It is perfectly legal to smoke E cigarettes in public places, although the owners of individual properties have the right to extend the normal smoking ban to include E cigs. The Customer Charter has certainly not been amended so I guess any smoker would have a reasonable case to say "how would I know that they are banned".

I would simply tolerate it as I do swearing, people constantly standing up and worst of all drum banging as in the grand scheme of things it isn't that important. I would gladly swop them all for a win or two.

 

I have emailed the club,this guy was about eight rows down from me,
The wind blows it back up into the stand,it affected me,so imagine all the others around him,and back up into the stand.
So inconsiderate in my opinion,it has been banned so abide by the rules.
Also nicotene is a part of these things,and the chemicals that they emit what are they made up off.
I have no problem if the guy wishes to kill himself,but to affect others is wrong.

 

They emit smoke and nicotine,it clearly says smoke free,so in my book banned from being used in stadiums.

 

It's not smoke though, it's vapour which is different to smoke.
The Welsh goverment are trying to ban these from everywhere in Wales and I can tell you that if this happens, you will find that people will revert back to proper cigarettes.
What would you want, people smoking real cigarette's or help people kick the habit with a crutch that actually has helped more smokers give up with?

 

I don't smoke and I hate the things but..

Even on this thread. people object to 'people standing up' 'drums' 'smoke vapour' and people swearing! I can't really justify the swearing but for ****s sake what attracted some of you to football in the first place, the game has been sanitised beyond all reason...

and people wonder why there is no atmosphere at football?

Its not a ****in cinema, it used to be a place where people blew off a little steam from a hard working week in a factory/mine. etc, as it was affordable for the masses and the people from the estates around Bristol used to frequent the stadiums, it was a bit naughty sometimes but the football we have now! I would swop back tomorrow albeit without the escalating violence that scarred the game so badly then.

 

Nothing used to beat a night game smoke rising the smell of pipe, cigar and cigarettes and stale alcohol. My uncle telling me what you hear inside the stadium stays inside the stadium.
With atmosphere that you could hear that you was walking towards the ground as the singing could be heard 100 metres plus away.
That's how I remember the games.

 

Go to the Midlands and the north and its still there.

I was given tickets in the Holt End for Villa V Man Utd in 2000, the week before they (Villa) were in the FA Cup final. I went with a couple of girls who weren't really into football and had never been to a game before, they just went for the day out.

The atmosphere was literally electric, proper made the hairs on the back of my neck stand up on end. Even at half time at the bar, the songs (mainly about Brum) were non stop and deafening. Only thing that came close to it was the 2nd leg of the Palace play-off. Both girls who had no idea before were blown away and one bought a season ticket down the Gate and still goes now. I've had a few bad experiences with the Stokies and much as though they are a pretty savage bunch, they support their team proper.

In comparison, our support is sometimes embarrassing and I am not talking about the "boys" before anyone pipes up, they still do their bit but the rest don't get going until we have some sustained pressure or incisive action. Last season was a great one for the club but we ground teams down so there was little up and down out of seats stuff ala the days of the flying Scotty...

 

"Even on this thread. people object to 'people standing up' 'drums' 'smoke vapour' and people swearing! I can't really justify the swearing but for ****s sake what attracted some of you to football in the first place, the game has been sanitised beyond all reason"

With respect I have also said I tolerate it as it is part of the game and not that important.

 

There was a time when approaching away grounds was done with some trepidation and the buzz came from the adrenalin pumping at the thought of coming unstuck against some away fans.. Ashton gate used to have that same reputation and the atmosphere that came with it.. its just full of moaners now worrying about coloured water vapour and people standing up to go for a piss.

I feel sorry for those who never knew the East end of the 70s and 80s, they will never know what the real buzz of football is like, but then again they weren't that type of people.. they weren't the type who would 'write to the club' to complain about fellow fans then..

 

I accept your point and please don't think that is directed at you personally, it is a theme that appears a lot on various forums and football seems to be more about trivial moaning than about supporting your team, its something that is wearing me down.. I would rather the moaners stood up in the stand and had a big verbal rant that would be received with "shut up you nutter" by some wag in the crowd than constantly whinging on forums every home loss and then disappearing when we win.. We've had several 'I might stop going posts' lately.. So poor..

The humour has been lost in football and that is noticeable on this site too, all the 'characters' forced away by people who didn't contribute to the success of football in the first place but jumped on with sky bandwagon. its all so contrived and organised now..

 

One other occasion of course which was the 2nd leg of the Sherpa Van Trophy area final 1986 at the Gate (the first time we went to Wembley). I was stood right behind the post which Stevie Nev slotted that last second winner. The place went proper bonkers ballistic...

 

Was that the game that Man U win 1-0 and majority of the holt end was littered with Man U supporters? If so I was at that game, my younger (lot younger) cousins was playing in a five a side tournement where free tickets was offered to them and family.

 

That was the score as I remember, I got the tickets as my boss (United fan) had hoped to see them win the title but they already had by then so he generously donated the tickets to half a dozen of us in the office.

Didn't really see any United fans in the Holt End, one of the girls kept going on about her love for Beckham at the beginning and I was getting some proper looks so I had to tell her to keep her gob shut quick. I certainly wouldn't have fancied being discovered as a United fan in the bit of the top tier I was in...!