Were moving house on Thursday and have been trying to transfer our Sky broadband, television and telephone deal only to be told today that the earliest they can get an engineer out to connect our TV is January 4th 2018. Now I'm not a great tele watcher but six weeks over christmas seems a bit extreme. Anybody any suggestions as to alternative providers, we currently pay £40 odd monthly, we dont have the sport or movie channels. We are not in a Virgin cable area. All suggestions would be most welcome.
BT had a deal on recently but I can't find it now. I'd tell sky they can stick it if they can't provide it closer to moving. Chances are they'll move things to keep you. They did with my mate
We've tried that and been told our only chance is a cancellation coming in, the wife is currently trawling the web and BT infinity seems to be winning so far. Anybody know owt about Plus Net, is it just broadband or do they do the take as well as we can't seem to find it.
Plus bet do tv as far as I know. Always thought I heard their ads say that. Most phone companies do nowadays
I work for BT so could likely get you a deal, that said if you have Sky Sports that’s where BTTV falls down badly. It’s class price wise like, and the broadband wipes the floor with any including Virgin so long as you are on an infinity 2 exchange, up to 80mb. The £29.99 infinity 1 is now 76mbps if you at right place, and you actually get that. Virgins hubs are the absolute pits if multiple users.
They supplied the phone & broadband services for Sky in the early days and are very reliable. Sky fibre is provided by BT - so that is the likely cause of any delay. Try here
PlusNet is owned by BT, BT install is a week at the minute, Sky delays are due to Sky. BT don’t install for Sky, Openreach is a separate company, BT global nothing to do with BTUK, it’s a misconception. Sky fibre Sky have their own lines in exchange now it’s 100% their own job, PlusNet is powered down BT Infinity you’d be mad to get anything else when Infinity is on for £29.99.
Things move on fast in telecoms. I thought Sky still relied on BT for the connection into the home. Virgin is better
Na Sky fibre is only on Sky exchanges where they have own equipment. Virgin isn’t good I had it took out, slow downs all afternoon, manual router, drops all the time. ****ing awful. Headline speeds mean nowt it’s about stability, over 20meg and you are golden. BT have 300mbps with no slow downs in about 1 million homes now be nationwide in 2 years then Virgin are finished.
Hijacking the thread a bit but I got an email off bt offering me free bt sport with bttv. Cost (from what I could see) was £10 a month. Any ideas?
It’s free for 18 month of you take a new infinity until Friday, £10 month is usual price for BT Sport on Sky as a BT BB customer. £27.99 if non B.B. customer
It’s about a week at minute but you just have a roof or loft aerial for TV, that signal is converted using Infinity. PM me I’m in tomorrow I can check and sort for you waive install etc
When I called bt about it they said there was a £50 activations charge which I Baulked at!! As a bt infinity customer would I need to pay an upfront or would it cost £10 a month including the sport? I'm intrigued
There no activation at minute like, I can check out for you PM me you’re postcode. If there’s lots of people on the exchange we charge to put people off buying cos we don’t wanna be like Virgin over sell network and speeds are ****ed. Infinity is £29.99 for new customers with BT Sport included for 18mknths, but not everyone can have that deal.
Get a Now TV box(Or download the app on a games console) and you can get Sky sports that way. Given Sky own NowTV you'd think they'd be some kind procedure for people in your position.
Yeah. Got a big lump of pre paid MasterCard and £40 cash back. It was that or former bt sport and the wife wouldn’t let me then. But if I can add it to my sky that’ll do me. Want to watch the ashes more than anything. I’ll pm you tomorrow mate
That’s half a story though. For one they have 60% of the customer and figures are skewed. For 2 they are a year behind, issue was overseas service, 100% of calls to be UK answered by October. BT only company that the industry standard 80% of customers receive 90% of advertised speed, and only company offering over 55mbps on entry level fibre. I have BT broadband and it is ****ing flawless, plus you get discount on EE, free BT Sport, the only router designed to run more than 5 devices. These are the facts, the big name always gets the most ****, BT have the highest retention rate in the industry and that says all.
