1. Log in now to remove adverts - no adverts at all to registered members!

Sfc customer charter

Discussion in 'Southampton' started by saintkeef, Sep 27, 2012.

  1. saintkeef

    saintkeef Active Member

    Joined:
    Jan 15, 2012
    Messages:
    270
    Likes Received:
    97
    Or lack of has arisen again. I had to complain on 28th August after the Wigan game about the amount of rain water that soaked me during the game. Seems odd that following the article in the Echo today that I received a holding reply today only a month late! I am a season ticket holder.

    Anyone else had to complain or praise and how long before you heard back?
     
    #1
  2. lamby

    lamby Needs a cold shower

    Joined:
    Oct 3, 2011
    Messages:
    59,396
    Likes Received:
    42,530
    Not sure you can blame the club for the crap weather:wink:
     
    #2
  3. Qwerty

    Qwerty Well-Known Member

    Joined:
    Mar 8, 2011
    Messages:
    14,006
    Likes Received:
    3,515
    Maybe I am missing something but what do you expect the club to do about it?





    Also, the Echo gets more amateur every time I look. The bit where the FSF says that Saints actually have an impressive charter but as it's not linked to the new website they (arbitrarily) give it 0 points is tucked away at the bottom. Perhaps a link to the actual report would have been prudent (http://www.fsf.org.uk/news/Liverpoo...Supporters-Federation-ranks-club-charters.php). No, we'll just do another negative Saints story and thus attract a load of Nicola bashers in the comments.


    (PS for some reason the FSF have decided that whether your charter includes contact details of the League and Ombudsman is twice as important as the "Quality of Charter". But that's a seperate point)
     
    #3
  4. VVD

    VVD Well-Known Member

    Joined:
    Jun 11, 2011
    Messages:
    5,532
    Likes Received:
    2,326
    So you got wet wow, imagine what the players felt, thats what football is all about!
     
    #4
  5. saintkeef

    saintkeef Active Member

    Joined:
    Jan 15, 2012
    Messages:
    270
    Likes Received:
    97
    My point was there's a great big hole in the roof over my seat! It has taken two months for the club to acknowledge my comments. It seems that there are a further 30 people with the same complaint.
     
    #5

Share This Page