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Season Ticket Payment Plan Online

Discussion in 'Southampton' started by MorgansBitOnTheSchneid, Jun 3, 2013.

  1. MorgansBitOnTheSchneid

    MorgansBitOnTheSchneid Well-Known Member

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    Has anyone renewed today using the on-line payment plan? I put all my details in and replied to the e-mail to get told direct debit info will be posted in the next 7 days. Now i might be a little bit thick here but have i now renewed my ticket? You don't actually get confirmation to say you have successfully renewed or am i missing something?
     
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  2. thereisonlyoneno7

    thereisonlyoneno7 Well-Known Member

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    I just clicked through and it said you're approved wait for email & txt etc - how long does that take? Been 15 minutes now, though it is out of hours, but I would have thought it was automated?
     
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  3. MorgansBitOnTheSchneid

    MorgansBitOnTheSchneid Well-Known Member

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    Mine was exactly an hour.
     
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  4. Downthe36

    Downthe36 Well-Known Member

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    Can you choose a direct debit date with this option?
     
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  5. thereisonlyoneno7

    thereisonlyoneno7 Well-Known Member

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    cool, trying to get it done and dusted before the wife sees...
     
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  6. MorgansBitOnTheSchneid

    MorgansBitOnTheSchneid Well-Known Member

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    Not as yet, they will send a letter with the date of first payment (which includes the £50 admin charge) maybe then you can arrange a different date? If my maths is right mine will be £110 first payment then 9 at £60 which isnt too bad.
     
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  7. Downthe36

    Downthe36 Well-Known Member

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    Ah...okay...do you know roughly when the 1st will be going out i.e. July, or August?
     
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  8. MorgansBitOnTheSchneid

    MorgansBitOnTheSchneid Well-Known Member

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    Within the next 30 days according to the ticket hotline so your guess is as good as mine!
     
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  9. saintsjordan

    saintsjordan New Member

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    Just completed my online payment. They don't make things very clear do they?
    So we get sent a physical letter with details of payment dates etc?
    Anyone got any ideas when/how we get our Season ticket? Are they sent to us or do we collect from St Marys?

    (by the way... i've barely posted on here but i'm a daily lurker haha)
     
    #9
  10. MorgansBitOnTheSchneid

    MorgansBitOnTheSchneid Well-Known Member

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    They got sent last year so they will this year too. Has yours come up in your transaction history? Mine hasnt as of yet.
     
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  11. Lewis_SFC

    Lewis_SFC Member

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    I renewed my ticket at approx 9.30 - my text didn't come through until 6pm!

    I've completed it all and as far as I can see they send a copy of the direct debit agreement through the post (legal requirement) and it's not appeared in my transactions as of yet!
     
    #11
  12. thereisonlyoneno7

    thereisonlyoneno7 Well-Known Member

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    Did you call them? the message says wait an hour then call?
     
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  13. MorgansBitOnTheSchneid

    MorgansBitOnTheSchneid Well-Known Member

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    The website says it should appear in your transaction history shortly, 2 hours later it still doesnt say i have purchased it!
     
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  14. thereisonlyoneno7

    thereisonlyoneno7 Well-Known Member

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    Maybe it's all a scam. Cortese will sell 50,000 season tickets this year after all without spending the £50m on the stadium expansion!



    Sent from my iPhone 5 using Tapatalk
     
    #14
  15. Lewis_SFC

    Lewis_SFC Member

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    Yeah I called about midday (did try at 10ish but their lines were full!) and they said there was understandably a backlog, but still that was crazy!
     
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  16. saintsjordan

    saintsjordan New Member

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    I'm gonna ask something very dumb... where do I see my transaction history? On the Zebra Finance website?
     
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  17. Lewis_SFC

    Lewis_SFC Member

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    If you sign in on the ticket website on the official site, highlight 'My Account' and there will be 'Transaction History'
     
    #17
  18. MorgansBitOnTheSchneid

    MorgansBitOnTheSchneid Well-Known Member

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    Mine still hasnt appeared in the transaction history :( If its not in by tomorrow they will be getting a call.
     
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  19. fran-MLs little camera

    fran-MLs little camera Well-Known Member

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    Didn't this happen last season? It all got sorted out after the rush died down. No one will lose their tickets...there's a gap before anyone else can buy the seats.
     
    #19
  20. saintsjordan

    saintsjordan New Member

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    Thanks, didn't think to look on there as it was all done on the Zebra website <cheers>
     
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