Has anyone renewed today using the on-line payment plan? I put all my details in and replied to the e-mail to get told direct debit info will be posted in the next 7 days. Now i might be a little bit thick here but have i now renewed my ticket? You don't actually get confirmation to say you have successfully renewed or am i missing something?
I just clicked through and it said you're approved wait for email & txt etc - how long does that take? Been 15 minutes now, though it is out of hours, but I would have thought it was automated?
Not as yet, they will send a letter with the date of first payment (which includes the £50 admin charge) maybe then you can arrange a different date? If my maths is right mine will be £110 first payment then 9 at £60 which isnt too bad.
Just completed my online payment. They don't make things very clear do they? So we get sent a physical letter with details of payment dates etc? Anyone got any ideas when/how we get our Season ticket? Are they sent to us or do we collect from St Marys? (by the way... i've barely posted on here but i'm a daily lurker haha)
They got sent last year so they will this year too. Has yours come up in your transaction history? Mine hasnt as of yet.
I renewed my ticket at approx 9.30 - my text didn't come through until 6pm! I've completed it all and as far as I can see they send a copy of the direct debit agreement through the post (legal requirement) and it's not appeared in my transactions as of yet!
The website says it should appear in your transaction history shortly, 2 hours later it still doesnt say i have purchased it!
Maybe it's all a scam. Cortese will sell 50,000 season tickets this year after all without spending the £50m on the stadium expansion! Sent from my iPhone 5 using Tapatalk
Yeah I called about midday (did try at 10ish but their lines were full!) and they said there was understandably a backlog, but still that was crazy!
I'm gonna ask something very dumb... where do I see my transaction history? On the Zebra Finance website?
If you sign in on the ticket website on the official site, highlight 'My Account' and there will be 'Transaction History'
Mine still hasnt appeared in the transaction history If its not in by tomorrow they will be getting a call.
Didn't this happen last season? It all got sorted out after the rush died down. No one will lose their tickets...there's a gap before anyone else can buy the seats.