Since tickets are on sale in the morning to pass holders that want to queue. But judging by the pile they still need to get through in the ticket office, there can't surely be that many who are going and not already applied. Why didn't the club just use a ticketing partner like ticket master or something and do them all online. I understand they would charge a % but would have been more efficient logistically... Surely?
Data protection prevents our details from being given to any outside body, which makes me wonder which outside body is actually checking our season ticket details against our ballot votes, presumably it will be done at the KC and those details will never leave the building to get round it. Though I suspect that City still haven't yet managed to find this outside body to check and count the votes, otherwise they'd have announced it by now. They hope to announce it tomorrow, but no official polling body is going to touch it, so it will be interesting to see who does(probably that plank from Coventry Uni that wrote some iffy marketing bollocks for AA's FA submission).
How were telephone sales done for the play off final in 2008? I rang up with details of 7 pass holders so we could all sit together, I presume he had a list to cross reference with and it was very straightforward.
I've no idea, I got mine direct from Wembley, maybe they just got reference numbers, I think it's the names and addresses that are the issue.
All pass holder information will be logged on their personal computer database system, you ring up with the details, they put them in on their personal computer, make sure they match, then they touch their nose, blink three times and off it goes.
But surely crm systems and databases are interchangeable nowadays, isn't the standard a csv file or something and from this you can isolate parameters such as age, sex length of tenure with season passes etc You would have thought it could have been done! Unless of course they wanted to do it in house, cost savings etc
