I heard Adkins say this in his post match interview what does KPI mean? Sorry if it been said before.
I think Nigel is definitely an inverse pyramid style of manager, one of very few in football I would say.
well in the retail sector it's Key Performance Indicators, eg; sales, waste, shrink... so in football I imagine it's possesion, shots, shots on target, etc etc... sorry I think I just put myself to sleep