Christmas chaos ahead as firms suspend online deliveries to Scottish customers

menniet4 · Dec 13, 2010

CHRISTMAS has been thrown into chaos for thousands of Scottish shoppers after firms said they were suspending online deliveries due to the recent weather.

Marks and Spencer, Amazon, Boots Tesco, Sainsbury and Parcelforce have all suspended deliveries to Scottish customers using their online services.

And some customers have been warned orders already placed may not be ready in time for Christmas.

The move comes as courier firms used by the major retailers struggle to overcome a backlog of work built up during the recent bad weather

A Tesco spokesman said: "Every delivery company operating in Scotland has been affected by the recent severe weather.

"We don't want to cause disappointment to customers and have taken the decision to suspend new Tesco Direct orders in Scotland. We are working hard to ensure that orders already placed with us are delivered."

Food orders from Tesco.com have not been disrupted, the spokesman added.

A Sainsbury's spokesman said: "Despite our best efforts the adverse weather conditions mean we have had to suspend our non-food deliveries in Scotland. We would like to apologise to our customers for any inconvenience this has caused."

"Our grocery deliveries are continuing as normal."

The bad weather has also disrupted parcel deliveries.

Parcel Force said it regretted having to take the "unprecedented decision" not to accept deliveries for its depots in Scotland's main cities.

In a statement on the Parcel Force website over the weekend, the delivery company said it would not be accepting any parcels for delivery in its Glasgow, Edinburgh, Perth and Aberdeen centres, until it was "confident" it could honour Christmas deliveries.

"Whilst we will continue to deliver as many parcels each day as we possibly can, if we accept more parcels for the affected areas it will make recovery from the current position exceedingly difficult," said the company.

Meanwhile Royal Mail said today it had made a ÃÆÃâÃâ Ã¢â¬â¢ÃÆÃ¢â¬Â ÃÂ¢Ã¢âÂ¬Ã¢âÂ¢ÃÆÃâÃâÃÂ¢ÃÆÃÂ¢ÃÂ¢Ã¢âÂ¬ÃÂ¡ÃâÃÂ¬ÃÆÃ¢â¬Â¦ÃâÃÂ¡ÃÆÃâÃâ Ã¢â¬â¢ÃÆÃÂ¢ÃÂ¢Ã¢â¬Å¡ÃÂ¬Ãâ¦ÃÂ¡ÃÆÃâÃÂ¢Ã¢âÂ¬ÃÂ¡ÃÆÃ¢â¬Å¡ÃâÃÂ£20 million investment with "significant extra resources" being deployed in the North East of England, the Midlands and Scotland.

The Royal Mail in Scotland is recruiting an extra 380 staff, hiring 140 more vehicles and using additional aircraft and trains into the Scottish Distribution Centre in Wishaw.

Royal Mail managing director Mark Higson said: "We are pulling out all the stops to deliver this Christmas. The worst December weather the UK has seen in almost 30 years has had an impact on our services to some parts of the country.

"With this additional ÃÆÃâÃâ Ã¢â¬â¢ÃÆÃ¢â¬Â ÃÂ¢Ã¢âÂ¬Ã¢âÂ¢ÃÆÃâÃâÃÂ¢ÃÆÃÂ¢ÃÂ¢Ã¢âÂ¬ÃÂ¡ÃâÃÂ¬ÃÆÃ¢â¬Â¦ÃâÃÂ¡ÃÆÃâÃâ Ã¢â¬â¢ÃÆÃÂ¢ÃÂ¢Ã¢â¬Å¡ÃÂ¬Ãâ¦ÃÂ¡ÃÆÃâÃÂ¢Ã¢âÂ¬ÃÂ¡ÃÆÃ¢â¬Å¡ÃâÃÂ£20 million investment, we are committed to ensure we deliver letters and packets as quickly as possible."
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Thank **** I done all my Christmas shopping online last week

EDGE · Dec 13, 2010

Thank **** I'm skint and can't afford presents this year

Neville Bartos · Dec 13, 2010

nice thread

Tina_old · Dec 13, 2010

Neville Bartos said: ↑

nice thread
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Christmas chaos ahead as firms suspend online deliveries to Scottish customers

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Christmas chaos ahead as firms suspend online deliveries to Scottish customers

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