Robby---Chelsea send me regular emails. Some are for upcomings match ticket applications, others for "Blues News" etc. Yesterday I recieved one called The Chelsea Questionaire. It was an invatation to let the club know what I thought about almost everything the club does at SB couched in about 100 different questions, ranging from such things as rating the quality of toilet facilities, whether the stewarding had got better/worse in the last 5 years and so on and so forth. I started it thinking it was going to be a 5 minute thing and it turned out to be 3/4 s of a hour.
I get one every year. I always fill it out, you never know, they might actually do something with it.