Hi all I had a few ante-post vochers with Backstage and handed them in at ladbrokes yesterday hopeful of picking up a few quid. I had 3 doubles with Backstage and a winner and I assume that it would become a single as Backstage was not qualified to run in the FoxHunters so they would honour the bet as he was never able to run. Nope, classed as a non-runner which i thought was a little tight as he was never qualified to run !!!! I hate the magic sign
You should get your money back because there was never any possibility of him being able to run. Others certainly refunded.
I'd be writing to the Racing Post if I were you, nothing worse than a bookmaker getting bad press from the Bible, Bruce Millington loves getting this kind of thing printed....
Contact IBAS if you get no joy from Ladbrokes head office. As Grizzly says write to the RP. Bookies dont like bad publicity. http://www.ibas-uk.com/contact.php
Wuby, this is a classic. The bookmaker would maintain that he provides odds "in good faith" ie. based on the race's entries/acceptances; and that he has no responsibility for mistakes made by other parties. Hence the risk is yours. In actual fact, he does have a reponsibilty towards you, the punter, because he is taking monies and the contract of your wager should give you at least a "chance to win." It's an unwritten betting rule that "if you cannot win, you cannot lose." Wittingly or unwittingly, he is publishing false information which gives you no chance of winning. If you took him to the High Court, you would probably win but then again, "wagers" have never had a place on the statute book of English Law, even though the European Court ruled otherwise a couple of years ago. Bookmakers want it all ways. The famous Dagenham "dogs coup" underlined that when the bookies claimed "the public were being misled," even though the coup was totally legal. Who's being misled now when they take your money for a horse that is ineligible to run? Shame on them! Give 'em some bad publicity, Wuby!
Yep. Call up Head Office, demand to speak to the manager and threaten to publish. Escalate until you get your money back. It's the principle.