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Fan Working Group meeting notes(courtesy of Amber Nectar)

Discussion in 'Hull City' started by originallambrettaman, Dec 5, 2014.

  1. originallambrettaman

    originallambrettaman Mod Moderator
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    The latest assembly of the club’s new fans’ working group met on Tuesday 2nd December. Here’s what happened…

    In attendance:

    James Mooney, Commercial Manager of Hull City AFC
    Simon King, Marketing Manager of Hull City AFC
    Henry Crane, catering overlord
    John W, West Stand veteran
    Abraham
    Bill Shirley, for the Senior Tigers
    Tony Conway, HCOSC
    Ron Black, HCOSC chairman
    Rob Harmer, City Till We Die
    Ian Waterson, City Independent
    Nigel Edwards, East Stander
    Phil Dixon, North Stander
    Ryan Kerr, Not606
    Dave White
    Nigel Hill
    George Machin, Hull boys’ league coach
    Peter Gamble, who knows stuff about marketing
    Andy Dalton, Amber Nectar editor and hooligan
    Angie Smith, “exiled until this regime clears off”
    Ellie Cressey, Ben & Mike Gothard, for the Ulltras

    Ticket pricing for disabled supporters.

    Following the previous meeting, James Mooney has spoken with Ann Holland (the Fans’ Liaison Officer) and Ehab Allam, who’ve in turn spoken with the Premier League. “There will be changes next season”.

    Overall ticket pricing.

    “£16 may be too cheap, £50 is too much”. Again, costs will change next season. Not necessarily fall, however. After we asked, JM confirmed that the club is factoring in the effect relegation would have on 2015/16 prices, but assured us the club do that every season. Fair enough.

    West Brom

    Having taken up (and paid for) their allocation of 2,500, West Brom have only sold 1,300 tickets so far, while City themselves are far from erecting the sold out signs. That rather deflated James Mooney, whose job it is to fill the stadium. On this, he has a point – it’s only £16 after all, and he said the club is spending “about £6,000 a month” on local advertising. He wondered aloud if fans can do more to drive ticket sales, particularly when it’s cheap. Granted, that isn’t our job, but we’re all in it together…

    The club’s twitter hashtag

    There’s perhaps no finer example of low-level aggravation of your own fans than the club’s banishment of “#hcafc” in favour of a Huddersfield Town hashtag. James Mooney, somewhat fed up with the issue we suspect, has said that the latter can go, but that the former cannot be reinstated until after the FA’s arbitration. We suggested “#hullcity” as a compromise. JM wants to see the fans’ verdict, so we’ll put a poll on the forums soon.

    Name change arbitration

    The club may be in a position to release a date for the final arbitration of its name change idea within the next couple of weeks. The club prefer not to have it during January, for fear it distracts Steve Bruce. The arbitrators have been finalised and City have submitted everything they can (boy, would we enjoy reading it). At this point, Simon King observed that City may still spend during the transfer window, but said it’d be the club’s own money, not the owner’s.

    Safety Advisory Group

    The club remains keen to have a supporter on the SAG, which governs policing and safety within the stadium. That person may come from its new working group. The SAG will reconvene in January to assess games in the second half of the season. JM cited this and other things as evidence that our monthly gatherings can pay dividends.

    City of Culture

    Angie Smith lauded one of the city’s rugby franchises, Hull KR, for adopting the colours of the 2017 celebrations as a forthcoming away kit. JM said that club officials continue to meet the 2017 organisers, and Simon King said that one of its chiefs attending the Tottenham game as a guest of the Allams. SK believes it to be an opportunity to “showcase our stadium and our club”, while some observed that Hull KR’s approach contrasted badly with City’s, who currently do not even feature the word “Hull” on their shirts.

    Premier League funding

    The funding that the Premier League offers clubs to make away travel more affordable is not, as previously discussed, going to be spent on Tiger Travel, which conveys only a minority of fans to most away games. Instead, it will be spent subsiding tickets – possibly the upcoming West Ham away game, though a decision has not yet been made. As for what we offer away fans, James Mooney said that the Football Supporters’ Federation has nominated City for an award for the facilities they offer.

    Tiger Travel

    Bill Shirley enquired about the cost of Tiger Travel. James Mooney said that he inherited the costs and structure of it when assuming his current role, and that it runs “about at cost”.

    FA Cup draw

    Steve Bruce and Curtis Davies will be at the FA Cup draw in Hull next week. Reduced prices for any home game we receive are inevitable.

    Commerce

    Simon King introduced himself and his role. The corporate revenue is approximately £5.5m a year (gross), and prices remain towards the bottom end of the Premier League scale. He spoke of “loyal local sponsors” who perhaps became “disengaged” during our previous stint in the Premier League.

    The Cash Converters deal worked out very well for them, having signed a contract with a middling Championship club and ultimately sponsoring a Premier League side in the final year. When City came to renew, the quote was much too high for them. 12Bet now pay the most in the club’s history, and “just below midtable” in the Premier League (it’s interesting how the club always ranks itself in a hypothetical league table of income, isn’t it?)

    12Bet had a choice of a few similarly-positioned clubs when entering the Premier League sponsorship market, but opted for City owing to our relative success last season. Another sponsor, not named, was looking at City with a clutch of other sides and opted for someone else based on League position. SK put forward the contentious assertion that a change of name could have garnered an extra £1m. Really, we wondered? Was this a firm bid? JM described it as a “Heads of Terms”.

    SK was convinced that the club’s tigery heritage is a huge draw in Asia, which no-one demurred. JM said that sponsors are “looking for something different”. That got the meeting a bit tetchy, as often happens – it’s an impossible situation for James Mooney and Simon King really, being confronted with the dissatisfaction of the fans but having to represent their boss loyally. But it is still a silly idea. Luckily we moved on…

    Player sponsorship

    Tony Conway had the neat idea of restoring the advent of sponsoring a player’s kit, or parts of it. Amber Nectar used to sponsor Brian McGinty’s socks, or something, and all we ever got was a weekly mention in the programme. Tony thought it a good way of re-engaging local businesses and fans, and indeed it could be. SK promised to look at it.

    Asia Trophy

    No news yet. Hurry up City, there’s a lot of flowers and chocolates that’ll need to be bought if we’re going.

    Yorkshire CCC

    City are looking at ways of working with the reigning County Champions, Yorkshire CCC. As the county’s only Premier League side and cricket in the region obviously on the up, more partnership makes sense. A few YCCC players may be at a future City game.

    Catering

    We like Henry Crane, his enthusiasm for the club’s catering is quite splendid. This observer prawn-sandwiched it up recently, and was struck by the genuine quality of the offering. The club has now launched an app that you can use to pre-pay for half-time refreshments, and that is “moving forward” and feedback is good. He wants to introduce a wider range of items too, including pizza.

    Sadly, offering concessions stands outside the stadium for mucky smokers isn’t viable, as sales are low and it presents stewarding issues.

    Should our catering staff wear the colours of visiting clubs, asked Phil Dixon. It’s not club policy, we were told. Though not club policy not to, either.

    Brighton’s offerings were praised – they have real ale, stay open after the game, and so on. It was therefore a little deflating when Henry told us that while their service is good, financially it’s not so hot…

    Yorkshire Tea’s link-up with the club is an example of the club linking products with advertise. Henry wants more of this. Simon King nodded along.

    After persuading the police that we are not, after all, a bunch of hooligans (wherever did they get that idea?), catering staff can now sell bottles to City fans in all areas without first decanting them. Moderately insane that the police once regarded an open bottle in the Upper West as a step towards civil insurrection, but at least City have made them see sense. They hope to extend this to away fans, too.

    Henry is “proud” of City’s offering, and pointed out that beer is cheaper than all but Burnley in the Premier League (those imaginary League tables again…) – and most people around the table noted that improvements are being made.

    Abraham asked whether an alliance with the mighty Hull Pie is feasible. As occasional patrons of that store we’d be in favour, however Henry thought that issues with volume could make it unfeasible, at least for now.

    Banners

    The Ulltras and another group involving Dave White are both busily created visual displays of support for Steve Bruce. The Ulltras have already ordered theirs, and the club has agreed to pay for it. The second one may also receive assistance from the club. JM said he’s keen to back this sort of thing, providing they are “non-controversial”.

    Standing

    John W asked about standing at away games. Man Utd was particularly horrific, and the club really urgently needs to look at how it keeps apart those who want to stand with those who’d rather not, because quarrels at more fashionable grounds are a common occurrence. It’s probably hard for City to sell an explicitly standing ticket to an all-seater ground, but there may be ways of doing it – City will think of something. We hope.

    We asked whether safe standing itself is something the club is currently thinking about. Not the mechanics of converting parts of the stadium to standing, more the need to change the legislation first. Simon King said it hasn’t been raised at recent PL meetings. Perhaps it could be, we suggested? James Moony promised to minute that for discussion at an upcoming club meeting.

    Programmes

    City have seen a slight increase in programme sales recently, now up to around 2,700 per game.

    North Stand

    Rob Harmer complained about mouthy stewards in the North Stand causing difficulties. “Report them”, was James Mooney’s concise advice.

    PA attendance announcements

    Should we stop announcing them, it was asked? As one of the Premier League’s smaller clubs, it only ever causes delight among traveling fans. That’s understandably something the club have never even thought about, but will do so.

    They were also asked about reading out away teams before kick-off. As veterans of Adam Pearson’s FLC, we knew why – it was to stop away fans getting pumped up by cheering their heroes just before kick-off. Probably best to keep it that way.

    Second halves

    Why don’t we kick towards the North Stand in the second half, queries Phil Dixon. That not only sends City towards their most partisan fans, but away sides away from their own. James Mooney promised to ask Curtis Davies about this, while SK said that Steve Agnew had spoken about this and he (SK) wasn’t sure why it wasn’t done more.

    Atmosphere

    That led in to a more general discussion of atmosphere. There do seem a couple of grassroots movements to improve things, with the Ulltras involved in many. Nigel Hill was unhappy about the switching of fans for this season, though most seemed in favour. JM was sceptical about why CTWD are getting involved in the debate, but said he’s happy to speak to anyone about the issue.

    Meanwhile, Caravan of Love before kick-off has been quietly dropped…

    Kids football

    George Machin, the local lads’ Sunday League coach, said that City’s “ruthless” approach to taking on young kids and then discarding them had left many of them deeply unhappy and reflected badly on the club. Both JM and SK spoke highly of Tony Pennock, who now oversees this sort of thing, and said it should no longer be happening, and that City will aim to keep kids on longer at the club.

    Crest

    With the 2015/16 shirt having already been signed off and a decision required fairly soon about its accompanying crest, the likelihood is that the un-named variant we see now will remain for another season, particularly as the FA’s arbitration is not expected yet. JM took the opportunity to stress that Assem Allam really will walk away if things go against him. Well, we’ll see.

    And that concluded a 3¼ hour meeting. The club are aware that they need, in their own words, “some wins” to come from these – and if people are to still attend them, so do we. Movement on the hashtag, admittedly the ultimate example of a first world problem, is encouragement, though meatier subjects such as disabled pricing, safe standing and pricing continue to exercise many. And of course, the name change remains the elephant in the room, and will continue to be so until the FA finally says “No”. Again. But we’ll continue attending, and let’s see how it grows. Unless the FA do something silly next year, of course…
     
    #1
  2. Newland Tiger

    Newland Tiger Well-Known Member

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    Makes sense to kick towards the North Stand in the 2nd half now , I wonder why we don't , just habit ?
     
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  3. Barchullona

    Barchullona Well-Known Member

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    Providing we win the right to choose.
     
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  4. Amin Yapusi

    Amin Yapusi Well-Known Member

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    On the subject of quality local food being on offerat the ground, and problems with volume, it could perhaps be a way to turn two negatives into a positive.

    I understand the club are wanting to get people into the ground earlier, well perhaps a low volume of quality food on a first come first serve basis could help entice more people to get in earlier, particularly as there's nothing decent to eat close by.
     
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  5. originalminority

    originalminority Well-Known Member

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    Great that we are spending on local advertising, I've seen the advert on the floor of Paragon Station as passengers come through, thats great but the city centre presence isnt maximised by our store tucked away in the failing Princes Quay. Don't know about rents but why not try a pop up shop in a more prominant position over Christmas?
     
    #5
  6. bum_chinned_crab

    bum_chinned_crab Well-Known Member

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    Who is our press officer / head of media now? Werent they there?
     
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  7. Crash Gate 9

    Crash Gate 9 Member

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    JM took the opportunity to stress that Assem Allam really will walk away if things go against him. Well, we’ll see.

    ARF! Was that meant as a threat?
     
    #7
  8. Crash Gate 9

    Crash Gate 9 Member

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    We suggested “#hullcity” as a compromise. JM wants to see the fans’ verdict, so we’ll put a poll on the forums soon.

    It's the name of our club James. You ****wit.
     
    #8
  9. Amin Yapusi

    Amin Yapusi Well-Known Member

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    Down here in Leicestershire there's often club staff round all over the place giving out flyers or whatever but just creating a presence.

    I was at a flaming Christmas lights switch on do the other day and there was a bloke from LCFC handing stuff out and chatting to people, persuading them to go along. It's not difficult, why can't our club do things like that?

    Specially targeting areas where people will take their kids, once you've got the kid sold on the idea then that's usually at least two seats sold.
     
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  10. originallambrettaman

    originallambrettaman Mod Moderator
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    It was suggested that it was initially possibly trialled in just one stand to see how they got on, this is being looked into. There's also a concern about cost, we had the option of a very posh pie that a local supplier makes for Marks & Spencer, but they would have to be triple the price of the current ones and it simply wasn't realistic.
     
    #10

  11. originallambrettaman

    originallambrettaman Mod Moderator
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    He had no objection to the suggestion of #HullCity, he just wants the fans to confirm they're happy with it, so they stop getting the grief they're getting over #UTT.
     
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  12. balkan tiger

    balkan tiger Well-Known Member

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    Where has the democracy come from ? thought we were run by a dictator. No one tells me, read my CV, Bla Bla bla.
     
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  13. Beverley_Tiger_998

    Beverley_Tiger_998 Active Member

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    on the subject on Manchester United and Standing, despite getting smashed 3 nil and not having a bloody look in the atmosphere was one of the best away games I've been to this season. I wonder why....
     
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  14. Crash Gate 9

    Crash Gate 9 Member

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    The fans were perfectly happy with #hcafc. Can't he go all "rock 'n roll" and make an executive decision?
     
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  15. originallambrettaman

    originallambrettaman Mod Moderator
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    Only if he fancies being unemployed.
     
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  16. originallambrettaman

    originallambrettaman Mod Moderator
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    It must have been because you were in the top right corner, it was terrible on the left.
     
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  17. Fez

    Fez Well-Known Member

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    Atmosphere - JM was sceptical about why CTWD are getting involved in the debate, but said he’s happy to speak to anyone about the issue.

    I said it at the time and still think their involvement is unnecessary. Get the trust sorted, keep one eye on the name-change and let other groups sort the atmosphere - by all means participate as individuals, but not as CTWD.
     
    #17
  18. Amin Yapusi

    Amin Yapusi Well-Known Member

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    Why? They are a fans group, run by fans for fans, they have as much right and qualification to get involved as anyone. The more perspectives included in the debate the better.
     
    #18
  19. newlandcasual

    newlandcasual Well-Known Member

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    Some of us prefere it the other way...after all more City fans sit in the south...worked pretty well for us up to now !
     
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  20. Beverley_Tiger_998

    Beverley_Tiger_998 Active Member

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    Correct, seemed really quite noisy to me though or did it not carry as much as I thought it was doing. There was a pretty good effort of chanting singing going on for pretty much the whole game.
     
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