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season tickets

Discussion in 'Southampton' started by dontgonigel, Jul 2, 2012.

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  1. terrasaint

    terrasaint New Member

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    Not so. The line goes dead!!!!!!
     
    #21
    terrasaint, Jul 2, 2012
  2. Saint Steve

    Saint Steve New Member

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    Website is down with SQL database error, not good enough Saints very disappointed, bet the big clubs never have problems like this.
     
    #22
    Saint Steve, Jul 2, 2012
  3. dontgonigel

    dontgonigel Member

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    Anyone having any luck?
     
    #23
    dontgonigel, Jul 2, 2012
  4. Saint Steve

    Saint Steve New Member

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    I got on the site but then couldn't log in with my details and looks like the site is down again. For all the good things we do this is very poor IMO
     
    #24
    Saint Steve, Jul 2, 2012
  5. dontgonigel

    dontgonigel Member

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    Get right on ya tits, we are not so big we have tens of thousands, it's not even clear on how to purchase trough the site, no immediate webpage links or nothing!
     
    #25
    dontgonigel, Jul 2, 2012
  6. TheSpanishSaint

    TheSpanishSaint Member

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    I was on hold for 23 minutes and then decided to try again later. I did not expect it to be this busy!
     
    #26
    TheSpanishSaint, Jul 2, 2012
  7. KillerCephalopod

    KillerCephalopod Active Member

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    Yes they do, anyone who sells popular things - it just means there's a huge amount of demand. The website is overloaded and effectivly been DDOSed. Ever try and get tickets for festivals or music gigs etc? The same thing happens there all the time. It's very had to cost effectivly deal with it, there are various load-balancing techniques that help*, but they are expensive to set up and run, and are not needed for the rest of the year when demand will be less and more spread out.


    *Big websites like the BBC, Google etc. use them because they consistantly have thousands of visitors at the same time.
     
    #27
    KillerCephalopod, Jul 2, 2012
  8. Qwerty

    Qwerty Well-Known Member

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    Just go back in a few hours, you'll still get one and the site will be less busy. There's nothing the club can do about it.
     
    #28
    Qwerty, Jul 2, 2012
  9. st_brendy

    st_brendy Well-Known Member
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    It's hardly like they're going to sell out!
     
    #29
    st_brendy, Jul 2, 2012
  10. Saint Steve

    Saint Steve New Member

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    Do you work for Saints By any chance and I got on the site and then couldn't log in which is crap IMO
     
    #30
    Saint Steve, Jul 2, 2012

  11. Wisescummer

    Wisescummer Active Member

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    How many are being sold?
     
    #31
    Wisescummer, Jul 2, 2012
  12. Dan

    Dan Well-Known Member

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    32000
     
    #32
    Dan, Jul 2, 2012
  13. Wisescummer

    Wisescummer Active Member

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    It won't be 32000. For a start I doubt they'll be selling season tickets for the away section...

    In related news, i'm currently in the tickets section of the website, but cannot see anything that allows me to buy a season ticket. Would have though spending £600 would be significantly simpler than this.
     
    #33
    Wisescummer, Jul 2, 2012
  14. Dan

    Dan Well-Known Member

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    I've been on hold for over 25 minutes :p
     
    #34
    Dan, Jul 2, 2012
  15. fatletiss

    fatletiss Well-Known Member

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    last year, took me about 45 minutes to get through... don't give up.
     
    #35
    fatletiss, Jul 2, 2012
  16. KillerCephalopod

    KillerCephalopod Active Member

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    No, but I do work in IT and thus understand that Saints currently have the same problem as 99% of online ticketing systems. The main problem is that loads of people will be on the site consistantly hitting refresh - this makes the problem worse and just slows the whole process down. If all those people stopped doing that and waited, then the site would be fine as people slowly drifted back to buy their tickets. As it is, instead of queuing at the virtual ticket office everyone's mobbed the counter in their effort to be first.
     
    #36
    KillerCephalopod, Jul 2, 2012
  17. TheSpanishSaint

    TheSpanishSaint Member

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    Decided to try again and after about 2 minutes the line went dead. Has that happened to anyone else?
     
    #37
    TheSpanishSaint, Jul 2, 2012
  18. terrasaint

    terrasaint New Member

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    An apology on the official website would have been reasonable. But nothing as yet!!!!!!
     
    #38
    terrasaint, Jul 2, 2012
  19. Wisescummer

    Wisescummer Active Member

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    It's now easy enough to get on the website, but it wont do you any good because it looks like they haven't updated it for new sales.
     
    #39
    Wisescummer, Jul 2, 2012
  20. Dan

    Dan Well-Known Member

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    Just got off the phone, ordered. Bam.
     
    #40
    Dan, Jul 2, 2012
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