Whenever I tried to buy 1 Adult 1 Senior together it wouldn’t let me. Then if you try to buy singly it won’t let you leave a single seat. Always had to buy 2 Adults to avoid the risk of not sitting together Also had instances of ticket exchange refusal, which I always ended up getting Customer Service to fix
It is a case of the backend app I bet is a white label ticketing application that has been customized for us. Makes it cheaper initially as they only pay for customization, but awful customer experience. However, the cost of a ground up ticketing app is probably a hell of a lot more, so it is a case of tough from the club.