Update - emailed the human, got a number and spoke to a human that despite being Welsh spoke perfectly well, got the appointment for the new meter. What do these companies think they are achieving when outsourcing their call centers to Thailand, India or Liverpool? Nobody can understand a feckin' word they say and you always end up having to speak to a real person. Have you c*nts had to deal with a customer services chatbox yet? This is another level of hell designed to f*ck you off and go away.
I keep receiving emails from British gas to send them readings , a link under the text to sign in . Put the correct details , it prompts me to update my password. Send link to my account create new password & a message comes up . For security reasons you can not access your account please contact British gas . Eventually someone will call me , I pay £90 month & have no idea if I owe anything passed caring
Yup, been there several times, utter ****ing **** service. Won't be long before no humans are employed at all and when the technology falls on it's arse (as is happening more and more) humanoids will be completely ****ed. **** 'em. Earthlings will then be howling for when times were simpler and modern technology hadn't royally shafted peopleoids collective dung funnels.