Reliabilty, yeah. I use it for work and it almost never goes down. Once or twice a year for maybe 30 mins max. Customer service? Dunno. It always works. You pay a premium for it though.
Cheers. Been with SKY for quite a while with no problems. Only have 150 mbps as that does me at home for what I needs. But it has gone up at end of special offer and even with a discount they are giving me as a long time customer I can get it £10 cheaper with KCOM for 2 years.Of course it will go up after though. Don’t know if it is worth chopping and changing only to do so again in 2 years (If I am still here then).
Absolute crap, I’ve had it almost from the beginning, upstairs in my house it’s very hit and miss…. Sometimes it feels like dial-up lol
If there are other providers in your area may be worth playing one against the other on price. I am with Kcom and no complaints.
I can choose from a lot. Was also considering Plus Net as my youngest lad has that and is very happy with them.
Is that a wired connection then? Seems likely that is an internal issue and not what is provided to the fibre box. I pay for 300mB and pretty much get 300mB 100% of the time.
No not wired, my house is quite large but not a mansion lol, there are times I sit for 10 mins waiting for the fire stick to load…
I've been on 3 for nearly a year, it's a modem you take home from the shop and plug into the wall. I do everything online, serials, films, sport and rarely have any trouble. For£20 at first but now £21.58 it's really good. Edit: It also for unlimited data so you don't pay for any extra.
Possibly asking the obvious but is your fire stick a long way from your router (as in other rooms)? Sounds more like you need mesh WiFi / extenders rather than there being anything wrong with what comes to your router?
Might be wrong but I think you would need a new line and boxes fitted outside & in your house if u move to Kcom, whereas other providers simply use the existing open reach infrastructure. Not sure I could be bothered with that hassle and so instead would look to shop around with other providers that use the same open reach infrastructure
Lightstream always has been very good. Customer service has been poor in my experience, but luckily not had to use them much at all.
As others have said, that’s down to the reach of your internal router not your broadband service. Get one of these - it transformed connectivity in my house. https://amzn.eu/d/03hynFM5
99% certain your issue is not the KCOM connection but the router signal or hardware receiving. You picked a great example. Firesticks are garbage connectivity wise to be fair. I bought a Fire cube and its pretty much lag free and no latency over wifi. Firesticks were unusable for me.
always always always better with cables. get them from ebuyer or somewhere else inexpensive. my house isn't big but if i use wifi instead of cables i lose loads of speed and the connection isn't always reliable. absolutely not kcom's fault in any way. if you have multiple users in the house, get a gigabit switch and more cables. edit: sorry, realised i should have put gigabit* switch instead of gigabyte switch. a switch is like a signal splitter (8 port one currently £25.98 on ebuyer). it'll have a socket for connection via lan cable connected to or towards wherever the signals come into your house, then another number of sockets (industrial scale ones might have 48 or more) for connecting onwards to computers or another switch or a printer or whatever else you might have. * for some reason internet speeds are measured as bits (or kilobits/megabits/gigabits) per second. a bit is an eighth of a byte, so 1000 gigabits per second (Gb/s) is 125 gigabytes per second (GB/s). Possibly a throwback to pre-internet telephone data speed measurements.
Rover, assuming that's a contract - when it expires, get one of these https://www.amazon.co.uk/dp/B0BQPXF4D3/?tag=not606-21 Works out much cheaper.
I’ve just had a letter telling me KCom is going up to £70 pm, for 400 mbps broadband. It includes a phone line connection, which I actually don’t use. It’s been asked many times on here, but anyone recommend any of their competitors? I find it to be fairly reliable, so have been loathe to change, is that blind loyalty? At the same time, a leaflet came through the door for Beebu. It’s a two year contract for less than £30, but seems a bit risky committing to something I’ve never heard of. Anyone use them or can recognise any others?
