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Digital season tickets from this season

Discussion in 'Sunderland' started by Dave_39, Mar 3, 2023.

  1. Daz

    Daz Well-Known Member

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    If it’s a QR code I’ll just get it tattooed onto my forehead. Job done :emoticon-0100-smile
     
    #301
  2. Daz

    Daz Well-Known Member

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    Wonder if you can have both, should work if it’s the same QR code for each game.

    Essentially you then have a backup if you lose your phone or the battery dies etc.
     
    #302
    The Professor likes this.
  3. steesafc

    steesafc Well-Known Member

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    Scandalous from the club, why the **** wasn't that just communicated in the first place.

    Absolute bollocks way to go on.
     
    #303
  4. RTB

    RTB Well-Known Member

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    When you buy a ticket on-line they send you an email with links to download the e-tickets to google or apple wallet. I've not tried it but I would assume that forwarding that e-mail to your mate would do the trick.
    I'm not sure how this would work with a season card but I'd assume there is a digital pass / token for each game and once it's used then any copies on other phones will not get in.

    I decided to go digital at the end of last season, I downloaded google wallet and put my Watford ticket on my phone. In the end they were still using the QR codes anyway <doh>
    But I now use google wallet more that my contactless debit card. <laugh>

    Surely there is a simple solution - just have an NFC enabled card similar to a debit card for those without a smart phone :emoticon-0138-think
     
    #304
  5. Prehab26

    Prehab26 Well-Known Member

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    Once again, the person running the show hasn't got a clue. No proactive thoughts to help fans. Just reacting after fune. Absolute joke.
     
    #305
  6. Essayyeffcee

    Essayyeffcee Well-Known Member

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    Copied from a Sunderland facebook page :-

    Paul Scrafton
    Admin
    Top contributor
    · 5 m ·
    Discussed at the BLC (branch liaison council) meeting today with the club:-

    This afternoon I along with reps from RAWA and Senior supporters branch attended a meeting relating to digital ticketing.

    As an outcome of the discussions, the club would appreciate those who have smart phone to use digital tickets. But for those who can't use digital tickets, the following has been agreed with the club:

    Please note that an alternative season ticket solution will be available for supporters if the digital ticket isn’t an appropriate option. This will be a white plastic card that will display a QR code, customer name & number, block number, row number and seat number.

    To order a white plastic card, please visit the ticket office in person from Wednesday 19th July with your customer number details and identification.
    I hope this goes some way to help our supporters and take away some of your worries that cards aren't being made available
     
    #306
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  7. Maccasafc

    Maccasafc Well-Known Member

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    @CWaters_SAFC
    An alternative season ticket solution will be available if the digital ticket isn’t suitable. This will be a white plastic card with a QR code, customer name & number and seat details.

    To order a white plastic card, please visit the ticket office in person from 19th July
     
    #307
  8. Oliver's Army

    Oliver's Army Well-Known Member

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    So after all that a ****ing QR code will work. What an almighty **** up this has been.

    Steve Davison get the **** out of my club you inept ****ing clown. He's causing absolute chaos.
     
    #308
  9. Moanjam

    Moanjam Well-Known Member

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    Does anyone know if the Gmail account issues have been sorted ?
     
    #309
  10. Dave_39

    Dave_39 Well-Known Member

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    lots saying it mainly the confirmation email that the big problem but seem ok on getting tickets
     
    #310
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  11. Oliver's Army

    Oliver's Army Well-Known Member

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    I created an outlook email last season and registered that which works fine. But the kids' accounts are Gmail so it will be interesting to see if they all work.

    Either way, I'll be getting them a physical card as they can't get Google pay.
     
    #311
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  12. Dave_39

    Dave_39 Well-Known Member

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    i use outlook had no problems at all with it
     
    #312
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  13. TopCat.

    TopCat. Well-Known Member

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    So. People moaning that there wasn't an alternative to digital season cards, now people moaning that there IS an alternative....

    Some folk are never happy
     
    #313
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  14. Dave_39

    Dave_39 Well-Known Member

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    main thing is we now know finally and no one is excluded from going to the match
     
    #314
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  15. Blond Bombshell

    Blond Bombshell Well-Known Member

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    I think they are waiting for the club to mention if there's an admin charge. Pitchfork and marching Boots at the ready
     
    #315
  16. Blond Bombshell

    Blond Bombshell Well-Known Member

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    So I've wasted my time booting up the Nokia 3310...
     
    #316
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  17. TonyG

    TonyG Well-Known Member

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    This thought has crossed my mind…
     
    #317
  18. Chunksafc

    Chunksafc Well-Known Member

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    Waiting on the official communication from the club, but initially looks like it sorted, a **** show from the club communications again.

    Curious if individuals can go on behalf of others to reduce the amount of people or if it is individuals one at a time that have to go
     
    #318
  19. TonyG

    TonyG Well-Known Member

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    Other clubs charge 5-10 quid imagine if Sunderland don’t charge a penny, cheaper season tickets than most, no admin charge for physical charge but will they get any credit for this?

    Having said all of the above the comms from the club is crap. They did say right from the start there would be an alternative but I’m sure they would have known what the alternative would be and could communicated this much sooner. They’ve deliberately withheld it to try and increase take up of digital but they’ve underestimated the vitriol of the Sunderland fan once again.
     
    #319
  20. Prehab26

    Prehab26 Well-Known Member

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    TBF I think people just want some basic professionalism for the off the field operations.
     
    #320
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