Membership direct debit

I've long argued that you should be able to pay up front, what business would turn down guaranteed income? As for those that cancel and can't get the same seat again, hard effing luck!

 

Precisely.

 

It was the main reason I didn't bother with a membership - I always like paying for yearly stuff up front, I find it easiest.

 

To be fair I like paying monthly, but I can't see why there isn't both options (and monthly should be slightly more expensive actually, just like insurance direct debits etc)

 

My son got that email but sent to me. He isn't old enough to go unaccompanied but they haven't emailed with my customer number or account. Can't say I'm really surprised

 

Does anyone know the process for spending your Team card points? Do you just turn up with your membership card?

 

How to redeem points is in the FAQs on the website https://www.hullcitytigers.com/news/2020/september/membership-faqs/


What Are TeamCard Points Worth?

Each point is worth one pence. For example, 3,000 points are worth £30.

How Will My TeamCard Points Be Linked To My Membership?

TeamCard points will automatically be loaded onto the current Membership Card of the Member that makes the monthly Direct Debit payment.

What Can I Use My TeamCard Points For?

Members can use their TeamCard points when making purchases online or in store from Tiger Leisure. For example, if you have 3,000 points on your Membership Card and wish to buy an adult home shirt which is priced £44.99, £30 would be deducted from the price of the shirt leaving you to pay the remaining £14.99. Points can also be used against future home league or cup match tickets when supporters are allowed to return to the KCOM Stadium.

Alternatively, Members can store their points up to access a range of exclusive items and experiences which will be made available through www.tigerleisure.com in due course.

How Can I See How Many TeamCard Points I Have?

This can be done online at www.tigerleisure.com. If you already have a www.tigerleisure.com account linked to your Membership Card, simply log-in and you will be able to see how many points you have. If you have a www.tigerleisure.com account that isn’t linked to your Membership Card, please email [email protected] so that we can link your accounts up.

How Do I Redeem TeamCard Points?

TeamCard points can be redeemed online at www.tigerleisure.com when checking out, or by presenting your Membership Card when paying in store.

When shopping in store, just hand your Membership Card to the cashier at the till when paying for your items. They will swipe your card and you can choose you use your points as either part of full payment. You will also earn a further 10% of the transaction value* (exclusions apply) which will automatically be added to your card as points. These points can either be saved or redeemed against a future purchase. Only one Membership Card can be used at a time.

To use your points online, log-in to your www.tigerleisure.com account if you already have one, or create a new one if you don’t. When you have finished shopping, proceed to basket. Enter your 14-digit code (printed above the barcode on the back of your Membership Card) in the box marked ‘Season Card’ and click ‘Apply’. The amount of points you currently have will then be displayed. You will then be asked if you want to redeem your points – select yes or no – and also whether you would like to redeem your points in full or in part. If you are only your points in part, specify the amount in the box provided and click ‘Apply’. You will then see your points earned, points redeemed and your balance.

Please note that points cannot be added or redeemed retrospectively after you have completed your purchase. Membership Cards must be used at time of purchase.

*- Not available on forthcoming ‘Members-Only merchandise’ items, hospitality vouchers and events hosted by Tigers Events

When Do TeamCard Points Expire?

TeamCard points earned before the end of June 2021 will expire at the end of June 2022.

 

Thank you.

 

If you cancel today or tomorrow is membership cancelled immediately do you still pay for october

 

Cheers mate

 

I've had an email offering me half price membership, but without access to streaming or shop vouchers.

So £15 a month just to secure my seat? Chuck in the streams and I'd pay up to £20.

 

City have taken money out of my account this month despite me cancelling.

Anyone else had this?

 

Did you actually cancel during the free ' cancellation period' ? If so, did you get confimation from the club via email to confirm it was cancelled? You can contact your bank and request the money to be returned to your account under the Direct debit gaurantee terms and conditions, I would also send Hull City an email to chase it up.

 

Also cancel your direct debit on your account.

 

Yes I cancelled in the window, so I'm a bit narked if I'm honest.

I'll see what they say.

 

Did you get a confirmation email though ?

 

Is everyone filling their pencil cases whilst resplendent in their away shorts & tiger onesies laid on their 1904 duvet covers yet?

 

No, I had no idea that I was supposed to get one.

All I got was an email offering me the chance to pay £15 per month just to save my seat, which I emailed them back to reject. Haven’t had anything since then,

 

These team card points are really racking up now.....nothing in tl to spend them on!!! Apart from tat that i don't need....about time someone come up with another idea on how to use these points